Smarsh reviews

3.5

62% would recommend to a friend

(484 total reviews)
avatar

Kim Crawford Goodman

69% approve of CEO

62% positive business outlook

Smarsh has an employee rating of 3.5 out of 5 stars, based on 484 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smarsh employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

484 reviews
5.0
Jan 31, 2017
Recommend
CEO approval
Business Outlook

Pros

+ Office environment encourages growth + Good Company-wide Attitude + Sales Management encourages healthy competition + Client Services is enthusiastic about client/provider relations + GREAT company culture + Salary and commission are above average in the area + unlimited PAID TIME-OFF...seriously. + Travel + Quarterly and annual bonuses (including exotic travel)

Cons

- Niche market - Limited products to sell

4.0
Jan 30, 2017
Recommend
CEO approval
Business Outlook

Pros

Extremely comfortable and laid back culture. Approachable management. Fantastic upwards mobility.

Cons

Departments fail to communicate with each other at times. Training is very much on the job, and tribal knowledge rules.

2.0
Dec 14, 2016
Recommend
CEO approval
Business Outlook

Pros

Friendly people who are all working hard to improve the company and their work Good HR policies regarding vacation and benefits Transparency in financials

Cons

I was there during a leadership shakeup but it was clear that the shakeup had not yet addressed the lack of direction in the company at all level and lack of communication between areas of the company. New technical senior leadership seems to be focused on getting somebody to blame instead of solving the communication and direction issues.

Viewing 436 - 438 of 484 Reviews

Glassdoor has 512 Smarsh reviews submitted anonymously by Smarsh employees. Read employee reviews and ratings on Glassdoor to decide if Smarsh is right for you.