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      Smarsh

      Engaged Employer

      Smarsh reviews

      3.5

      62% would recommend to a friend

      (484 total reviews)
      avatar

      Kim Crawford Goodman

      69% approve of CEO

      62% positive business outlook

      Ratings by demographic groups

      Smarsh has an employee rating of 3.5 out of 5 stars, based on 484 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smarsh employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Reviews by job title

      484 reviews
      5.0
      May 1, 2025

      Ruth is the best manager and deserves a pay raise

      Sales development representative (sdr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      My experience as an SDR at Smarsh was great. My manager, Ruth, was a great manager and I think her ability to lead the team was 90% of why my time there was great. My co-workers were all very nice as well.

      Cons

      An SDR role is generally a crushing role. They did their best to make it less terrible but it's kind of unavoidable.

      avatar
      Smarsh Response
      1y
      Thank you for your thoughtful feedback. We're glad to hear your experience at Smarsh was positive and that Ruth's leadership made a meaningful impact. We understand the SDR role can be challenging, and we remain committed to supporting our teams and continuously improving the experience wherever possible.
      2.0
      May 1, 2025

      Toxic work environment

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The technology is good for regulated companies.

      Cons

      Lots of egg breaking going on over there. They are on a mission to make things better but in the process they have created in unstable hostile work environment. Have to go to market team is in a constant state of flux and the ongoing introspection of rolls makes for an unstable and unsafe work environment.

      avatar
      Smarsh Response
      1y
      Thank you for sharing your feedback. We appreciate your contributions and understand your concerns. Change can be challenging, and while we are committed to improving, we acknowledge that the transition has been impactful. Your insights will help us build a better workplace for all.
      5.0
      Apr 22, 2025

      Smarsh is great!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Vision Leadership Market position Culture

      Cons

      Outgrowing our offices but that's typically a good problem to have.

      avatar
      Smarsh Response
      1y
      Thank you for your thoughtful feedback. We're truly grateful for your recognition of our vision, leadership, and culture. We also appreciate you highlighting our growing space needs, a sign of the exciting momentum we’re experiencing. Wishing you continued success ahead!
      Viewing 49 - 51 of 484 Reviews
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      ReviewsSmarsh reviews

      Glassdoor has 512 Smarsh reviews submitted anonymously by Smarsh employees. Read employee reviews and ratings on Glassdoor to decide if Smarsh is right for you.