Smarsh reviews

3.5

62% would recommend to a friend

(63 total reviews)
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Kim Crawford Goodman

69% approve of CEO

62% positive business outlook

Reviews by job title

63 reviews

Reviews about "Compensation"

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4.0
Sep 17, 2019

Good company

Recommend
CEO approval
Business Outlook

Pros

Flexible schedule and plenty of opportunities for growth

Cons

Low pay compared to industry standard

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Smarsh Response
6y
We are a good company! Thank you for sharing your thoughts. We hope you stay and grow with us and get to the pay level you desire.
1.0
May 18, 2019
Recommend
CEO approval
Business Outlook

Pros

Good Salary, Some great co-workers

Cons

It is Private Equity and ALL , and I mean, ALL they care about is bottom line. Management is inexperienced, unwilling to tell the truth, middle management is full of fear of losing their job every day, offshoring to India is their savior for bottom line. The process is a mess, even when highly paid consultants have told them point blank what's wrong, they ignore it and keep marching sideways. They care about their own bonuses and will do ANYTHING to get them. STAY AWAY.

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Smarsh Response
7y
We really appreciate you're feedback, although we're really disappointed to hear about your experience. As an HR team, we do not ask anyone to post inaccurate reviews. We spend considerable time and energy to make sure our leadership team is aligned and effectively communicates the mission and objectives of the company. Transparency is important, and while we cannot please everyone, we're committed to sharing key information with our employees. We are in a unique position as a company, where we have many business problems to solve for our customers, and we're proud of our India and US engineering teams and their impact to our product development. We're committed to investing in employees where it makes sense to best support our products and customers, regardless of geography. As a Private Equity ownership, we are focused on the bottom line, which enables us to reinvest in the business and our employees so we can continue to scale to meet our customers needs.
5.0
May 14, 2019
Recommend
CEO approval
Business Outlook

Pros

Unrivaled schedule flexibility Above-average health/dental/vision coverage Great pay A cool office space Dedicated, intelligent coworkers

Cons

The bonus/MBO system has issues

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Smarsh Response
7y
Thank you for the feedback. We are certainly very intentional about our workplace environment and employee benefits, glad to hear your positive feedback on their impact to our employees. As for the MBO Program, we recognize its not flawless, but with the inclusion of mapping to company initiatives, is an important program to enable the collective employee base to drive us forward, outside of our day-to-day responsibilities, to make sure we're ahead of our customers needs.
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