Smarsh reviews

3.5

62% would recommend to a friend

(63 total reviews)
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Kim Crawford Goodman

69% approve of CEO

62% positive business outlook

Reviews by job title

63 reviews

Reviews about "Compensation"

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5.0
Feb 19, 2019

Nice place to work

Recommend
CEO approval
Business Outlook

Pros

Work with a great team, good folks, fair pay and good benefits

Cons

Have to commute to downtown. Company is not very diverse. Unlimited PTO means no payout of extra vacation when you leave

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Smarsh Response
7y
Thanks for the feedback, great to hear your positive experience. The dynamic nature of our culture is really important to us, and we work with each other is just as important, and is embedded in our cultural values. The diversity of our employee base is an important topic as we continue to grow and add more people. We certainly recognize this is not an easy needle to move, and have formed an Inclusion Committee this year that will help shape and execute our diversity and inclusion initiatives. We are committed to becoming a more diverse organization, but we believe the first place to start is to create an inclusive environment, which is where we are focused right now. We look forward to being able to report back on our initiatives and continue to improve our culture and environment. Suzanne Rudnitzki - Chief People Officer
4.0
Jan 23, 2019
Recommend
CEO approval
Business Outlook

Pros

Great location in downtown Portland. Friendly people who genuinely want the company to succeed. Pay is improving but there is still room to get better. Excellent benefits. The products offered are recession proof. Employees know how to have fun at work, but still maintain focus. Recent investments in new infrastructure are paying dividends to employees in technical fields.

Cons

Still working through some pain caused by poor choices of previous management, but focus is in the right places to correct. Still some salary adjustments needed for longer term employees to make pay fair compared to newer hires. Many employees work like it is a startup, but it is an enterprise company that requires enterprise discipline. Current management is working hard to steer that in the right direction.

1.0
Sep 26, 2018

Would not recommend

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good for entry level job seekers and the office space is cool.

Cons

Extremely high turnover rate in all departments. The compensation is lower than what you would expect in the industry across the board. No real path for promotion or upward mobility unless you are somehow connected to someone in the department want to move to. It's very much a "who are you related to" culture. Management only values some departments and the rest they could care less about and look at everyone as replaceable. They also talk a lot about diversity but don't actually do anything to make the company diverse and inclusive.

Viewing 55 - 57 of 63 Reviews

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