Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Smarsh

      Engaged Employer

      Smarsh reviews

      3.5

      62% would recommend to a friend

      (484 total reviews)
      avatar

      Kim Crawford Goodman

      69% approve of CEO

      62% positive business outlook

      Ratings by demographic groups

      Smarsh has an employee rating of 3.5 out of 5 stars, based on 484 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smarsh employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Reviews by job title

      484 reviews
      4.0
      Mar 16, 2021

      Great Company, Great Product, & Bad Pay.

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great Company with a great product.

      Cons

      They pay their account executives way below the market rate.

      avatar
      Smarsh Response
      5y
      We are so happy to hear you are confident in the Smarsh products! We are proud as well and continue to listen to our people and customers to continually improve. As a member of the Smarsh Sales Team, the best we can do is give you an AWESOME product to sell 😊. Fair compensation is a priority at Smarsh and the hope of the variable piece of our Sales Compensation Plan, is it allows our Account Executives to have ownership over potential compensation. We will share this feedback with our Sales Leaders and Finance Teams. And, if you have specific details you would like to add, feel free to reach out as well.
      5.0
      Feb 2, 2021

      People are working together

      Customer support
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great alignment, Smarshweek kickoff was great. Leaders really care.

      Cons

      We are fast moving and lots of new tech. This is not a sleepy work environment.

      avatar
      Smarsh Response
      5y
      Thank you for this incredible compliment and all your work during your tenure! We have had tremendous growth over the past few years, and we are excited for continued growth this year and beyond. At Smarsh, collaboration, communication and a "People First" focus are vital to our success – it is great to hear from you we are on the right track.
      3.0
      Jan 7, 2021

      It's fine

      Customer success manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Job role is clear, communication from management regarding covid response was great

      Cons

      compensation is unclear and is low for the market. The workload is higher than the payout return

      avatar
      Smarsh Response
      5y
      At Smarsh, having pay equity and competitive market pay are critical components of our compensation practice. We encourage you to reach out to our Total Rewards team if you have any questions or have additional feedback to share – we want to know how we can create better clarity.
      Viewing 121 - 123 of 484 Reviews
      Related searches: Smarsh jobs | Smarsh salaries | Smarsh benefits | Smarsh interviews
      ReviewsSmarsh reviews

      Glassdoor has 512 Smarsh reviews submitted anonymously by Smarsh employees. Read employee reviews and ratings on Glassdoor to decide if Smarsh is right for you.