Smarsh reviews

3.5

62% would recommend to a friend

(484 total reviews)
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Kim Crawford Goodman

69% approve of CEO

62% positive business outlook

Smarsh has an employee rating of 3.5 out of 5 stars, based on 484 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smarsh employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

484 reviews
5.0
Dec 3, 2025
Recommend
CEO approval
Business Outlook

Pros

Company has a great work life balance

Cons

They did not provide any raises and they were not paying the standard for what the roles receive.

4.0
Jul 3, 2025
Recommend
CEO approval
Business Outlook

Pros

Great place for people who want to work hard and want an organization that is constantly evolving organically and inorganically.

Cons

Not a good place to settle in to comfortable role and never change. The organization will change, your teams will change, your role will change, and you will be pushed to evolve along with that.

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Smarsh Response
11mo
Thank you for your thoughtful review. We're glad to hear you value our dynamic, growth-oriented environment. Thank you also for your feedback around openness and transparency. Clearly communicating the “why” and the impact of change is something we strive to do and will continue to prioritize.
5.0
Apr 16, 2025
Recommend
CEO approval
Business Outlook

Pros

Excellent Products: The company offers top-notch products that are well-received in the market, making it easier to drive sales and meet targets. Amazing Team Environment: The team is incredibly supportive and collaborative, fostering a positive and motivating work atmosphere. Great Cross-Functional Collaboration: There is strong collaboration across different departments, which enhances efficiency and innovation. Dedicated Staff: The staff are highly skilled and committed, contributing to the overall success of the company. Balanced Leadership: I am able to balance the needs of the business with the needs of the people I lead. This allows me to lead in a way that aligns with my values and ensures both business success and team well-being.

Cons

Balancing work-life can be challenging due to the high-pressure sales environment, but the supportive team and resources help manage this. Occasionally, optimizing the use of resources can be demanding.

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Smarsh Response
1y
Thank you for your thoughtful feedback and for highlighting both the strengths and areas for improvement. We're truly grateful for your commitment and the positive impact you bring to the team. We understand the challenges of maintaining work-life balance in a fast-paced environment and are actively exploring ways to provide greater support and flexibility. Your suggestions around resource optimization and encouraging innovation are well noted and appreciated.
Viewing 166 - 168 of 484 Reviews

Glassdoor has 512 Smarsh reviews submitted anonymously by Smarsh employees. Read employee reviews and ratings on Glassdoor to decide if Smarsh is right for you.