Smarsh reviews

3.5

62% would recommend to a friend

(484 total reviews)
avatar

Kim Crawford Goodman

69% approve of CEO

62% positive business outlook

Smarsh has an employee rating of 3.5 out of 5 stars, based on 484 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smarsh employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

484 reviews
2.0
Sep 5, 2023

Sad turn of events

Recommend
CEO approval
Business Outlook

Pros

Great, hardworking, professional colleagues. Decent benefits.

Cons

New mandatory 75 minute commute to an office if you're within that radius. 75 minutes one-way. The staff had been happily working from home since covid. Now even employees that never worked in an office are being forced to come in at least 3 days a week. This has been a terrible decision that torpedoed morale. Even the 3 days have been dictated. Transperancy disappeared under the current CEO. Along with the "people first " motto. They're pushing people to quit out of frustration. Then the company doesn't have to dish out amy severence packages or unemployment claims. Sad state of affairs.

1.0
Sep 3, 2023

Steer Clear and Save Your Career

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

In the midst of all the company's problems, there's one small good thing – the idea of "unlimited PTO." But the company is seriously short-staffed, most of us are already working extra hours. So, having unlimited "paid" time off doesn't really mean much when you have already put in horrendous amount of extra hours.

Cons

* Executive Management * - The company's in a tough spot right now. The higher-ups have been changing a lot in the past year, and the new gang is all about being profitable. They've laid off folks three times since mid-2022. It seems these layoffs are not only a result of broader economic conditions but they are also specific to the Smarsh's goal for profitability. Look at the Glassdoor ratings trend – they've dropped from over 4 to 2.7 in just a year. That speaks volumes! * Product Management * - The company's quest for profitability is changing the company culture. Product management has been made powerful and the engineering departments weaker. Some really visionary engineering leaders were booted out abruptly leaving their teams feeling down in the dumps - Then there are those product managers who act like spoiled kids, bossing around engineers without really having the right. That kind of attitude is toxic. - Honestly, the company needs technical product managers who get the tech stuff and can balance it with what customers need. * Engineering Management * - There are engineering bosses who seem torn between coding and managing – and they're leaning towards coding. They're taking cool tasks for themselves and not paying much attention to the folks they're supposed to manage. It's like they're just not into the management gig.

2.0
Aug 29, 2023
Recommend
CEO approval
Business Outlook

Pros

easy tech stack, remote work. Advancement opportunities for those who want to make a name for themselves... at a price.

Cons

many rounds of cutbacks over the past few years means that your desk is always on fire, and stress abounds. Too much work for too little people

Viewing 187 - 189 of 484 Reviews

Glassdoor has 512 Smarsh reviews submitted anonymously by Smarsh employees. Read employee reviews and ratings on Glassdoor to decide if Smarsh is right for you.