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      Smarsh

      Engaged Employer

      Smarsh reviews

      3.5

      62% would recommend to a friend

      (484 total reviews)
      avatar

      Kim Crawford Goodman

      69% approve of CEO

      62% positive business outlook

      Ratings by demographic groups

      Smarsh has an employee rating of 3.5 out of 5 stars, based on 484 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smarsh employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Reviews by job title

      484 reviews
      2.0
      Jul 9, 2019

      An increasingly frustrating place to work and try and grow as a professional

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Some really solid co-workers and occasionally a good culture. Life-work balance isn't too bad. Benefits are pretty good, and the company appears to be pretty transparent with their finances.

      Cons

      Inexperienced management (lots of falling uphill during the last merger). Extremely top heavy company structure (more management than employees in some departments). Very little availability in career paths, and below industry pay. Things are increasingly becoming more bureaucratic and unorganized. Several teams constantly don't hit goals or timelines, and nobody seems to actually care. Also, stop exploiting employees that have more than one "job" at Smarsh. This place is famous for adding on extra work outside of the JD without compensation.

      avatar
      Smarsh Response
      6y
      Thank you for your feedback. Currently we are reviewing EVERY position in the company to assure the job description is aligned to the work. In our growth mode, we have been able to promote many people into leadership positions and this year (and next) we will be conducting multiple skill enhancement training programs for our leaders.
      1.0
      Jan 22, 2024

      Good Workplace lost to New Management

      Sr. engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Unlimited PTO Decent coworkers (the ones who are left)

      Cons

      Multiple Rounds of layoffs, each one promised to the the last one Only company directions is "more money" no real vision for the future Most top performers have left or been laid off Forced RTO even though it was promised WFH was here to stay C-suite belittles and insults workers for disagreeing with their short sighted policies

      2.0
      Jun 27, 2023

      a rough patch (hopefully)

      A long-time employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      -innovative use of technology -passionate and knowledgeable teams I will never forget -mostly stable work and life balances

      Cons

      -downsizing without clear reasons why, replacing employees with outsourcing experiments -leadership is in a tough position and share the difficulty with all staff freely but not in a clear way how employees can help -CEO attacks working from home without burdening her employees with an explanation - while expressing why laying off employees as a cost savings was the "right move" we then purchasing office space to bolster a go to office effort

      Viewing 19 - 21 of 484 Reviews
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      ReviewsSmarsh reviews

      Glassdoor has 512 Smarsh reviews submitted anonymously by Smarsh employees. Read employee reviews and ratings on Glassdoor to decide if Smarsh is right for you.