Does Smarsh pay their employees well?

According to anonymously submitted Glassdoor reviews, Smarsh employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Smarsh. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Smarsh?

62% of Smarsh employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Smarsh 3.5 out of 5 for work life balance, 3.5 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Smarsh?

Software Engineer (30) , Account Executive (18) , Senior Software Engineer (15) , Manager (9) , Customer Success Manager (8) , Software Developer (8) , Technical Support Engineer (6) , Product Manager (5) , Software Development Engineer (SDE) (5) , Delivery Engineer (4) , NOC Engineer (4) , Principal Software Engineer (4) , Sales Development Representative (SDR) (4) , Software Engineer II (4) , Software Engineer III (4)

What are the pros of working at Smarsh according to real employee reviews?

"Great people to work with Worthy mission and vision Work is challenging and engaging" ((in 39 reviews)); "Smarsh Culture is Great" ((in 38 reviews)); "The benefits were great for industry." ((in 37 reviews)); "work life balance was good" ((in 27 reviews)); "Team is great, lots of room to improve and try new things." ((in 13 reviews))

What are the cons of working at Smarsh according to real employee reviews?

"Micro management in the company." ((in 27 reviews)); "Most of the leadership is also white and male" ((in 19 reviews)); "Frequent Layoffs happen every few months." ((in 14 reviews)); "There is no job security" ((in 8 reviews)); "No training from managers, so expect to learn everything on your own or have to bug your coworkers for help with how to do everything." ((in 6 reviews))

What are employees saying about Smarsh layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Smarsh layoffs and their outlook for job security at Smarsh in 2026.

What are the top reviewed Smarsh locations?

Portland , Atlanta , New York , Pleasanton , Alpharetta , Chicago , Eugene , Los Angeles , Dover , Manchester , Boston , New Brunswick , St. George , Aylett , Phoenix , Raleigh , Austin , Houston , Fayetteville , Franklin , Nashville , San Diego , Redwood City , San Francisco , Palo Alto , San Jose , Portsmouth , Stratham , Longmont , Vancouver

Smarsh reviews

3.5

62% would recommend to a friend

(484 total reviews)

Kim Crawford Goodman

69% approve of CEO

62% positive business outlook

Ratings by category

3.8

Compensation and benefits

3.6

Diversity & inclusion

3.5

Culture & values

3.5

Work/Life balance

3.3

Career opportunities

3.1

Senior management

Smarsh has an employee rating of 3.5 out of 5 stars, based on 484 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smarsh employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

484 reviews

3.0

Apr 5, 2023

Used to be a great place to work

Customer success manager

Recommend

CEO approval

Business Outlook

Pros

-some of the best people I've worked with -good PTO policy (only some teams able to take advantage) -remote work

Cons

-20% layoff in the summer, 15% layoff winter/spring of 2023, starting to outsource roles to Costa Rica where they can pay less -company culture has trended downward big time over the past year - only focus is on IPO -very messy leadership, extremely poor financial decision making -inconsistently reliable product

2.0

Oct 2, 2017

Full of amazing employees but an unfortunate nepotistic culture.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

A growing, successful tech company. Convenient way to get your foot in the door in the industry. Good for entry-level experience. Fast-paced, cool office, perks similar to other tech companies in the area. The company attracts motivated, hard-working employees. Free soda.

Cons

High turnover. Low job satisfaction. Below market rate compensation. Nepotism. Lack of upward mobility. High levels of management that seem to encourage and reward toxic behavior.

1.0

Oct 26, 2022

Strategic & Management Failure

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

They can sell anything, good, bad, or otherwise

Cons

In Q1 2022 they spent hundreds of millions in acquisitions and had 200 open positions with management pushing hard to hire people as quickly as possible. By Q3 2022 they'd instituted a hiring freeze, discontinued product lines, and laid off ~10% of the company. That kind of extreme change in 6 months speaks for itself as a gross failure of basic planning and management.

Viewing 22 - 24 of 484 Reviews

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Jobs at Smarsh

Global Benefits Specialist

Sales Development Representative I | Public Sector - Federal

Senior Director, Product Management

Account Executive, SLED

Smarsh

Smarsh reviews

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Ratings by demographic groups

Reviews by job title

Used to be a great place to work

Full of amazing employees but an unfortunate nepotistic culture.

Strategic & Management Failure

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