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      Smarsh

      Engaged Employer

      Smarsh reviews

      3.5

      62% would recommend to a friend

      (484 total reviews)
      avatar

      Kim Crawford Goodman

      69% approve of CEO

      62% positive business outlook

      Ratings by demographic groups

      Smarsh has an employee rating of 3.5 out of 5 stars, based on 484 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smarsh employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Reviews by job title

      484 reviews
      5.0
      Aug 29, 2018

      Warm and welcoming - good communication

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Communication is clear and cascades in daily and weekly stand-up meetings. People are friendly and introduce themselves. There are plenty of social spaces and the coffee (and beer) is great!

      Cons

      It is a fast paced environment and people work hard.

      5.0
      Oct 23, 2013

      Stable, nimble company with well-articulated growth strategy

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Lots of opportunities for employees to stretch into new opportunities Strong, experienced management team Focus on maintaining the Smarsh culture as a great place to work--even as the culture evolves as we grow Stable business offerings--selling needed compliance solutions--with interesting problems to solve around analytics and insights.

      Cons

      With five locations, there's extra effort required to feel connected. Leadership are aware and have programs to help drive it. One of the best kept secrets in Portland, Atlanta, New York, Boston and LA.

      4.0
      Apr 10, 2013

      Better than other options, not living up to potential on employee motivation.

      In technology group
      Recommend
      CEO approval
      Business Outlook

      Pros

      - The longer you stick around the more you'll have the ear of those that matter, although in reality we have their ear much more than we think, you really can make an appointment with the CEO, or even just grab him (when he's around). - Fun and hard working group, technology department has good leadership. - More and more happy hours, though not scheduled with enough time for all to commit. Getting there though! - If expectations are spelled out things operate well. - New breed of leadership is truly defining a new culture, for some it has been bad for others welcomed, it depends on if you're a process and methodical person or a "Just get it done" person, the latter find frustration with newer leadership.

      Cons

      - Some departments treat recognition well others don't and it seems there's no executive level promotion to make recognition the norm. - Sometimes expectations are not communicated for servicing clients, this causes frustration and management/execs sometimes create the feeling of "just do whatever work it takes to do it..." feels a bit abusive to some, at least those that don't know how to speak up and clearly communicate.

      Viewing 265 - 267 of 484 Reviews
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      ReviewsSmarsh reviews

      Glassdoor has 512 Smarsh reviews submitted anonymously by Smarsh employees. Read employee reviews and ratings on Glassdoor to decide if Smarsh is right for you.