Smarsh reviews

3.5

62% would recommend to a friend

(484 total reviews)
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Kim Crawford Goodman

69% approve of CEO

62% positive business outlook

Smarsh has an employee rating of 3.5 out of 5 stars, based on 484 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smarsh employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

484 reviews
5.0
May 31, 2019

5-Years Strong & So Much Learned!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I have worked at Smarsh for the past 5 years. The growth this company has undergone during that time period has been quite the experience for learning first hand how a company grows, changes, makes mistakes, and adapts. It is a very fast-paced environment, but that's because everyone loves solving problems and improving our products & services constantly. I have been fortunate enough to move around the company into 3 separate, distinct roles. This has been valuable for helping me grow into my skills and abilities and I appreciate that they have let me explore what is interesting to me. They let you think up new ideas and act on them. They let you bring your own ideas to for improvement come to life. They give you the power to make change. They let you stand out as much as you want to stand out.

Cons

It never slows down. ever. It can be high stress with changes but you have to enjoy that type of environment. Could use more team building and all company social events to keep things fun and light and celebrate how hard we work.

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Smarsh Response
6y
Thank you for your advice, and we really appreciate your hard work and dedication over the last 5 years. As you mention, the company has gone through several levels of growth during this time, and we certainly learn from our mistakes, it’s the only way to know you're growing and improving. We recognize the pace of growth and change is not for everyone, as we continue to solve our customers problems. We hear you, we work hard and we need to celebrate our successes, and will continue to look for new ways to add to SmarshWEEK, summer picnics, and the annual kick-off party.
5.0
May 14, 2019
Recommend
CEO approval
Business Outlook

Pros

Unrivaled schedule flexibility Above-average health/dental/vision coverage Great pay A cool office space Dedicated, intelligent coworkers

Cons

The bonus/MBO system has issues

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Smarsh Response
6y
Thank you for the feedback. We are certainly very intentional about our workplace environment and employee benefits, glad to hear your positive feedback on their impact to our employees. As for the MBO Program, we recognize its not flawless, but with the inclusion of mapping to company initiatives, is an important program to enable the collective employee base to drive us forward, outside of our day-to-day responsibilities, to make sure we're ahead of our customers needs.
5.0
Feb 19, 2019

Nice place to work

Recommend
CEO approval
Business Outlook

Pros

Work with a great team, good folks, fair pay and good benefits

Cons

Have to commute to downtown. Company is not very diverse. Unlimited PTO means no payout of extra vacation when you leave

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Smarsh Response
7y
Thanks for the feedback, great to hear your positive experience. The dynamic nature of our culture is really important to us, and we work with each other is just as important, and is embedded in our cultural values. The diversity of our employee base is an important topic as we continue to grow and add more people. We certainly recognize this is not an easy needle to move, and have formed an Inclusion Committee this year that will help shape and execute our diversity and inclusion initiatives. We are committed to becoming a more diverse organization, but we believe the first place to start is to create an inclusive environment, which is where we are focused right now. We look forward to being able to report back on our initiatives and continue to improve our culture and environment. Suzanne Rudnitzki - Chief People Officer
Viewing 262 - 264 of 484 Reviews

Glassdoor has 512 Smarsh reviews submitted anonymously by Smarsh employees. Read employee reviews and ratings on Glassdoor to decide if Smarsh is right for you.