Smart Roof (VA) reviews

4.1

75% would recommend to a friend

(90 total reviews)
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Joshua Jerge

70% approve of CEO

74% positive business outlook

Smart Roof (VA) has an employee rating of 4.1 out of 5 stars, based on 90 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Smart Roof (VA) employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.6 stars).

Reviews by job title

90 reviews
1.0
Apr 23, 2025
Recommend
CEO approval
Business Outlook

Pros

The staff below management are awesome to work with.

Cons

There are so many it’s hard to list. They have mandatory meeting for independent contractors that aren’t paid. The management seems to intentionally hold back jobs from being installed in favor of their preferred reps jobs. There is almost no visibility on what is going on with jobs that you have given them. The longest I had to wait was 18 months and the project still wasn’t started. Did I mention commissions that are below the industry standards? What about the jobs that are installed have every rep out in the neighborhood you are working during the install? You can find better companies offering better compensation packages in every market they are in. I would advise you to do so.

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Smart Roof (VA) Response
1y
Thank you for sharing your feedback. We’re sorry to hear about your experience. At SmartRoof, we’re committed to fair, transparent compensation and creating a positive environment for all employees and independent contractors. We take concerns like yours seriously and would appreciate the opportunity to connect directly. Please feel free to reach out to us at 833-343-7663, we’d be happy to discuss further and work toward a resolution.
3.0
Apr 12, 2025

Needed a lot of work.

Recommend
CEO approval
Business Outlook

Pros

Leadership for the most part was awesome. CEO is the greatest, Josh was personable and put accountability first when it came to leadership within the company.

Cons

On the solar side, it was constantly changing. The solar sales side was managed by Operations, which made middle managing tough with the ever-changing environment. There was a stark separation in culture between the roofing sales team (which is the bread and butter of SmartRoof, and the solar side. This was also particularly frustrating for the individual contributors on the solar side. From my understanding, much of this was corrected after my departure.

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Smart Roof (VA) Response
1y
Thank you for taking the time to share your experience. We’re glad to hear you felt supported by leadership and appreciated Josh’s focus on accountability, it's something we value deeply across the organization. We also appreciate your honesty about the challenges you experienced on the solar side. Since your time with us, we’ve made meaningful changes to better align operations and sales and to create a more unified culture across roofing and solar. Supporting our teams and improving internal collaboration continues to be a top priority. We appreciate your contributions and wish you all the best in your next chapter!
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Glassdoor has 101 Smart Roof (VA) reviews submitted anonymously by Smart Roof (VA) employees. Read employee reviews and ratings on Glassdoor to decide if Smart Roof (VA) is right for you.