SmartAsset reviews

4.2

83% would recommend to a friend

(8 total reviews)
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Michael Carvin

88% approve of CEO

85% positive business outlook

Reviews by job title

8 reviews

Reviews about "Diversity & Inclusion"

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1.0
Apr 30, 2026

Toxic culture and poor management

Recommend
CEO approval
Business Outlook

Pros

Fully remote High earning potential if closing

Cons

I want going to write a review because part of me felt it wasn’t worth the energy but after having some time to reflect so felt it was necessary. This was probably my worst experience in sales in the past 10 years. The culture itself is extremely toxic and the people are not tolerant at all. The inappropriate jokes were enough for me to almost immediately feel uncomfortable. Some which were sexist and racist with no repercussions from management. There is no real territory built out so individuals constantly feel slighted by prospects they worked ultimately being closed and credited to another rep within as little as a months time from when they last engaged with them. I won’t say much more but if you have strong values I would encourage you to look elsewhere for an opportunity to work with a team that can reciprocate them.

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SmartAsset Response
2mo
Thank you for taking the time to share this feedback. We’re very concerned by what you’ve described. At SmartAsset, we expect everyone at our company to treat each other with respect and professionalism. Allegations of sexist or racist comments in addition to a lack of action in response, are taken extremely seriously. We are in the process of reviewing the matter described. We strongly encourage anyone with relevant information to reach out to our People Team so we can assess these concerns and take appropriate action. You can contact us at peopleops@smartasset.com or directly to your People Business Partner. We are committed to providing a respectful, inclusive environment for all employees, and we take feedback like this seriously in continuing to improve.
1.0
Mar 2, 2025

Run! There is a current HR investigation and the company is getting sued

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The benefits are not too bad. Have met some great friends here. About a dozen of us are set to leave by the end of Q1.

Cons

Working at SmartAsset is like signing up for a masterclass in misery taught by the most incompetent, soul-crushing ghouls imaginable. The management? A pack of spineless yes-men who couldn’t lead a conga line, let alone a company. They preach “teamwork” and “innovation” while micromanaging every breath you take, second-guessing every decision, and then taking credit for anything that doesn't crash and burn. The pay? A laughable pittance, barely enough to cover the therapy you’d need after enduring their toxic nonsense. The culture is a cesspool of favoritism and backstabbing. If you aren't in the clique of brown-nosers who spend more time gossiping than working, you are invisible—or worse, a target. HR is a joke, a black hole where complaints go to die, and the turnover rate is so high they should install a revolving door. DO YOU REALLY WANT TO WORK AT A PLACE THAT IS "ALWAYS HIRING" ON LINKEDIN? The only thing SmartAsset excels at is draining your will to live while pretending it is “building character.” If you’re considering a job there, run—don’t walk—away. SmartAsset doesn’t just deserve to fail; it deserves to be erased from existence.

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SmartAsset Response
1y
We recognize that your experience at SmartAsset has left you feeling frustrated, and we’re sorry to hear that. While we don’t agree with the characterizations in your review, we are committed to fostering a workplace where employees feel valued and heard. Transparency, fairness, and accountability remain core to our values, and we encourage employees to bring concerns forward through the appropriate channels so they can be properly addressed. If there are specific concerns you would like to discuss we encourage you to reach out. Our People team is always available to listen and work toward solutions, and we welcome the opportunity to engage in a constructive dialogue. You can reach us at peopleops@smartasset.com. We appreciate all feedback—both positive and constructive—as we continue to grow and improve as a company. The SmartAsset Team
2.0
Aug 31, 2022
Recommend
CEO approval
Business Outlook

Pros

-The overall idea behind the company is great! Helping those who aren’t that familiar with the financial world reach their goals is certainly a positive. -Met some really awesome coworkers who have now become my good friends.

Cons

Where to begin…. - High turnover rate: This place had all the potential to be a great place to work. However, they seemed more interested in hiring as many reps as possible rather then focus on those who had been there a while. Most hired on the AE side don’t make it much longer then a year. The good leads to call where already thin to begin with and the constant hiring made it that much harder. -Toxic Sales Culture: Just like other reviews seen on here, this was a classic case of those being at the top and favored being put into remain at the top. Too many time I saw good hardworking reps struggle because management had their favorites they had to keep at the top. ROE changed on a weekly basis and usually favored those at the top as well. -Management: A lot of the managers were great people and really good sales reps. However, a lot of them really didn’t know how to effectively work with ALL their reps. When I was doing well, my manager seemed to be reachable at any time. However, in months I was struggling, they seemed to disappear and only focus on those who were doing well for them that particular month.

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