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      SmartAsset

      Engaged Employer

      SmartAsset reviews

      4.2

      83% would recommend to a friend

      (46 total reviews)
      avatar

      Michael Carvin

      88% approve of CEO

      85% positive business outlook

      Ratings by category

      4.4

      Diversity & inclusion

      4.3

      Work/Life balance

      4.2

      Culture & values

      4.2

      Senior management

      4.2

      Career opportunities

      3.9

      Compensation and benefits

      Ratings by demographic groups

      Reviews by job title

      46 reviews

      Reviews about "Compensation"

      Return to all reviews
      2.0
      Apr 20, 2022

      Detached and non-transparent upper leadership, low company morale and retention issues.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Genuine, kind teammates in a particular org within the company.

      Cons

      Cons reflect what others have said in recent reviews. Bad upper management, low compensation and lackluster benefits, little to no investment in product/technology org. CEO does not understand nor care to understand the importance of technology/engineering/product, despite running a fin-tech company.

      avatar
      SmartAsset Response
      4y
      Thank you for sharing your perspective. I’m so glad you’re enjoying collaborating with our outstanding team. Regarding your concern areas, I hope that we can better showcase our commitment to the Product / Technology / Data teams. Now being a fully remote workforce, we could have done a better job of more regularly updating and spotlighting what’s going on with every team when colleagues don’t have the luxury of seeing the other teams in person. We’re proud of the amazing work done by the dozens of talented Assets in Product / Tech / Data who are - not only maintaining - but improving our systems, functions, products, and processes daily. We’re also delighted to have upped our game of late on total employee rewards (i.e. free Calm app membership, GrubHub stipend, etc). In any case - I very much hope that you’ll check in with our Product / Tech / Data leaders to get their take on investments in that area and also check in with our People Team to make sure you’re aware of all of the recent changes on the total rewards front.
      2.0
      Apr 19, 2022

      Growing Pains

      Concierge
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from home/remote environment, minimal interaction from managers when teams numbers exceeding goals , good opportunity to try out for leadership program, great peer interaction when looking for help or guidance, stock options, diverse leadership with females, good clubs to be apart of (book club, womens group, smartalliance)

      Cons

      Poor outdated commission structure (borderline insulting), minimal new hire education, micro management when struggling non existent management when you’re doing decent, forcing new scripts instead of new methods, too many new reps too often.Poor empathy from leadership when outside life occurrences happen. Random cliques of the older reps only few willing to actually assist newer reps. Bad culture compared to the sales side. Management doesn’t even acknowledge the fact that there’s significantly less leads for us to call in turn reps making way less money than they did before.

      avatar
      SmartAsset Response
      4y
      Thank you for sharing your perspective. I’m glad that you find your colleagues to be so helpful, appreciate SmartAsset’s investments in total rewards programs, and that you feel our support for diversity. Of course, your cons made for a tougher read, and I very much hope that we’ve made you feel supported in your efforts. I've always thought our Leadership and HR teams have been highly accommodative to life occurrences, so that's an area I'd relish the chance to explore with you further. Might you be comfortable connecting with me directly to discuss and see how we might pin down areas of improvement? Thanks again, Neil, Director of Financial Advisor Partnerships
      2.0
      Apr 17, 2022

      No longer a tech start up

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Honestly you get what you put in here. If you're willing to put in extra hours and work through lunch you'll get some great career experience. However it won't be compensated or rewarded. Great place to get some good resume bullets

      Cons

      Very little rewards Extremely low compensation Low morale across the board

      avatar
      SmartAsset Response
      4y
      Thank you for sharing your perspective and for spending more than three years with us! That’s a significant number of career years and we’re grateful for the commitment. I regret that you seem to have left with a dim view of things here. I’m not sure how long ago you left us - but we’ve been very encouraged by the employee engagement trends going from strength to strength in recent quarters. While we’re always a work-in-progress - the vast majority of team members (80%+) would recommend working at SmartAsset to a friend. I hope you’re thriving in your new setting. Thanks again, Meghan Lapides, Chief People Officer.
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