SmartDraw.com reviews

3.5

46% would recommend to a friend

(24 total reviews)

Paul Stannard

69% approve of CEO

35% positive business outlook

SmartDraw.com has an employee rating of 3.5 out of 5 stars, based on 24 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SmartDraw.com employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

24 reviews
2.0
Mar 3, 2013
Recommend
CEO approval
Business Outlook

Pros

- Decent compensation for non-sales team - Open communication with upper management on general discussion - Friendly and casual culture - Excellent customer support

Cons

- Executive team not open to ideas not their own - Not a collaborative environment, but rather a top down directive of what is to be done and how it will be done on strategy and tactics - High turnover in sales group - Stagnant and contracting growth and employment - Many unsatisfied users who stop using the product when they find it isn't fully doing what they need.

5.0
Jan 27, 2012
Recommend
CEO approval
Business Outlook

Pros

* Dynamic environment. * Responds quickly to changes in environment. * Aggressively pursuing new product opportunities, while maintaining health and strength of the core product. * Lots of promoting from within. Good opportunities for advancement. * Relaxed and friendly working environment. * Benefits are in line with those offered by much larger companies. * Especially during this economic downturn, SmartDraw's stability is very valuable to employees.

Cons

* Communication between departments is a frequently-heard complaint. Then again, nobody wants to sit through a ton of meetings, either. * Very strong and active CEO can sometimes leave management feeling somewhat hampered in decision making.

2.0
Oct 2, 2010
Recommend
CEO approval
Business Outlook

Pros

Small size means you get to know everyone pretty well and you have a good insight into where the company is going. The potential for career growth in the marketing area is also nice. Casual environment is a plus.

Cons

Incompetent senior management. Little respect and/or gratitude for employees. No real appreciation for customers.

Viewing 22 - 24 of 24 Reviews

Glassdoor has 24 SmartDraw.com reviews submitted anonymously by SmartDraw.com employees. Read employee reviews and ratings on Glassdoor to decide if SmartDraw.com is right for you.