SmartProcure reviews

3.7

65% would recommend to a friend

(17 total reviews)

Jeff Rubenstein

81% approve of CEO

63% positive business outlook

Reviews by job title

17 reviews

Reviews about "Culture"

Return to all reviews
1.0
Jul 20, 2017

Avoid this company!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are no pros. Steer clear of this company

Cons

Long hours, no gratitude from management, NO RAISES, they do not give any type of performance review. You can be fired without knowing why or being given a chance to improve. Since it is a small company (approx 125 employees) there is no growth. If you are female you are treated with no respect. It is owned by one person who micromanages every single aspect of every body's job. And, beware, whenever management feels like it you will be terminated without warning. The CEO rules the company like a dictator of his own little country.

2.0
Feb 13, 2017
Recommend
CEO approval
Business Outlook

Pros

- Overall decent people to work with - Very casual dress code - Soda fountain machine - Free food and treats given out

Cons

- No 401K or decent insurance, company does not contribute towards employee premiums. - Office building and office is very old and outdated. - Cut throat sales mentality and crack the whip vibe with manager and supervisors. - Terrible retention rate with customers, ton of complaints and bad reviews. - No transparency from management and owner. - VC owned, company does absolutely everything on the cheap. - Company hires young unprofessional and inexperienced people. - Highly highly micro managed, sales force are treated like children. - Job is constantly threatened by management. - Give you guff for taking a day off. - Very low commission structure and pay. - Can only accrue 10 PTO days a year, no sick days. - Promotions are only given to people that drink the kool aid and have smartprocure running through their veins.

1.0
Jan 25, 2017

Used to be a good place - going downhill fast

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

new industry. good learning opportunity

Cons

- Very poor leadership from the CEO down. They don't know how to motivate to bring out the best in the employees. The feedback is negative and very often sarcastic. - The CEO will attend team meetings and reprimand someone in front of the entire group. - There isn't any structured training but we're expected to achieve greatness. very unfair - The CS incentive was taken away but we're still expected to upsell and the AE gets the bonus - very low salaries. no 401k match. the medical insurance is very expensive - Very poor communication between departments - High gossip and low morale in the CS department

Viewing 10 - 12 of 17 Reviews

Glassdoor has 51 SmartProcure reviews submitted anonymously by SmartProcure employees. Read employee reviews and ratings on Glassdoor to decide if SmartProcure is right for you.