Does SmartStop Self Storage pay their employees well?

According to anonymously submitted Glassdoor reviews, SmartStop Self Storage employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at SmartStop Self Storage. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at SmartStop Self Storage?

43% of SmartStop Self Storage employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SmartStop Self Storage 3.7 out of 5 for work life balance, 2.9 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at SmartStop Self Storage?

Assistant Manager (17) , Store Manager (9) , Assistant Store Manager (7) , Property Manager (7) , District Manager (3) , Store Manager/District Trainer (3) , Manager (2) , Site Manager (2)

What are the pros of working at SmartStop Self Storage according to real employee reviews?

"Good company and good benefits." ((in 5 reviews)); "Decent pay, easy work day" ((in 3 reviews))

What are the cons of working at SmartStop Self Storage according to real employee reviews?

"Bad upper management, they don't care about employees or customers, just payments" ((in 7 reviews))

What are the top reviewed SmartStop Self Storage locations?

Ladera Ranch , Olympia , Houston , Newark , Chicago , Milwaukee , Riverside , Montgomery , Cicero , Chantilly , Phoenix , Asheville , Raleigh , McKinney , Texas City , La Habra , Lancaster , Los Angeles , Rancho Santa Margarita , Escondido , San Diego , Oakland , Vancouver , Puyallup , Seattle , Hatfield , Jacksonville , Bradenton , Tampa , Mount Pleasant

SmartStop Self Storage reviews

2.7

43% would recommend to a friend

(75 total reviews)

H. Michael Schwartz

57% approve of CEO

61% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

SmartStop Self Storage has an employee rating of 2.7 out of 5 stars, based on 75 company reviews on Glassdoor which indicates that most employees have an average working experience there. The SmartStop Self Storage employee rating is 27% below average for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

75 reviews

3.0

Dec 8, 2021

Promises made, promises not kept

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

Hours are perfect for me

Cons

Promised a promotion and then nothing Ask for help and then get ignored

5.0

Oct 21, 2021

Fantastic Company!

Store manager/district trainer

Recommend

CEO approval

Business Outlook

Pros

A company that truly cares about their employees Great starting pay Full time work Great training program Promote from within the company Yearly performance based raises Continued support from upper management Monthly Bonuses Paid Holidays 401K Health Benefits

Cons

You are expected to work on the weekends Lunch breaks are only 30 minutes Light janitorial work (ie: Cleaning bathrooms, sweeping halls, cleaning units) -For anyone who doesn't like cleaning.

3.0

Sep 8, 2021

Not Terrible

Assistant store manager

Recommend

CEO approval

Business Outlook

Pros

Immediate management has been good.

Cons

Still waiting on advancement opportunities. So far promises but no follow through.

Viewing 40 - 42 of 75 Reviews

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Jobs at SmartStop Self Storage

SVP Managed REITS, Midwest

Ladera Ranch, CA

View job

SVP Managed REITS, Midwest