SmartStyle reviews

2.6

25% would recommend to a friend

(622 total reviews)
avatar

Hugh Sawyer

31% approve of CEO

23% positive business outlook

SmartStyle has an employee rating of 2.6 out of 5 stars, based on 622 company reviews on Glassdoor which indicates that most employees have an average working experience there. The SmartStyle employee rating is 28% below average for employers within the Personal Consumer Services industry (3.6 stars).

Reviews by job title

622 reviews
2.0
Nov 19, 2012
Recommend
CEO approval
Business Outlook

Pros

most of the customers that visited were very decent.It was easy to build a clientele. lots of technical training for technical skills and customer service skills which are paid to you by the company but count against your commission

Cons

payroll was consistent in messing up. working alone in the salon from open to close. Needing to leave a customer from the station to help other customers. upper management has major flaws. in 3 years time that i have been employed there. there were 5 area supervisors. And with each one there seemed to be a new set of rules. the pay is minimum wage /or commission. as a salon manager i have allready been asked to write whats called a corrective action for those stylists that havent made commission. i refuse to simply because that would be against state labor law.My hard work and sales gains is proof that i worked hard to rebuild the salon. But it was never good enough. The regis corporation is directly in the middle of a corporate restructure downsize. I suspect that i wont be there for very much longer

2.0
Nov 12, 2012
Recommend
CEO approval
Business Outlook

Pros

Easy to build a clientele. Paychecks always on time. Discount on products.

Cons

You are a number, not a person. You have to work weekends. No breaks. You are expected to work extremely hard. Hours are long. You must watch the front, clean the salon, stock the shelves, and answer the phone all while giving a hair service. Which means you are constantly leaving your client sitting in the chair while you help someone else. It seems as if nothing is ever good enough for the people at the home office. They always want more.

Viewing 616 - 618 of 622 Reviews

Glassdoor has 634 SmartStyle reviews submitted anonymously by SmartStyle employees. Read employee reviews and ratings on Glassdoor to decide if SmartStyle is right for you.