SmartStyle Barber/Stylist reviews

2.4

22% would recommend to a friend

(300 total reviews)
avatar

Hugh Sawyer

24% approve of CEO

18% positive business outlook

Barber/Stylist employees have rated SmartStyle with 2.4 out of 5 stars, based on 300 company reviews on Glassdoor. This indicates that most Barber/Stylist professionals have an average working experience there. SmartStyle is rated 34% below average by Barber/Stylist professionals compared to other employers within the Personal Consumer Services industry (3.6 stars).

Reviews by job title

300 reviews
1.0
Feb 8, 2025

Horrible place to work

Recommend
CEO approval
Business Outlook

Pros

There are no pros to work here

Cons

If your location doesn't make goals they cut the shipment for products like hair color to use on clients back bar products and you have to go out and pay out of your pocket for color to use on clients and still give the company all the money you receive for that service. Then there is shop fee that you have to tack on to every customer. Whoever their manager is then if you have an issue with them and you try to go to the next level up they don't want to listen or fix the issue because they think the sun rises and sets in their managers. There's no work-life balance my grandkids play basketball and my granddaughter is a cheerleader and they play on Saturdays ask for one Saturday off so I can go see their games and I was told it's mandatory I have to work Saturdays couldn't even get off from my oldest grandson's birthday party but then yet they say we need to find a work life balance. Then the manager wants to nitpick about every little thing you do and then contradict yourself on the days that she's not getting her way and talk to you like you want to her children I went to I went to the upper management to complain see if we can get all this resolved and they just blew me off so when it got to the point of me having panic attacks of just the thought of going to work and a job that I love to do was starting to disturb my peace of mind and my mental stability I had to leave

2.0
Feb 2, 2025

Place was awful

Recommend
CEO approval
Business Outlook

Pros

Full time Clean Like teammates

Cons

Prices went down Bad management Always too much to do

3.0
Jan 31, 2025

Careful choosing your location

Recommend
CEO approval
Business Outlook

Pros

Good foot traffic Variety of services Flexible scheduling

Cons

I chose a location who ran through different managers so it was not structured or any dedicated training i truly needed. They need to get more solid in there structure and management otherwise no cons My manager was kind but if you stepped on her bad side she treated you very different The manager and area manager wanted another stylist gone because she "complained " too much She just wanted to help make the place better and they had a problem with it.

Viewing 10 - 12 of 300 Reviews

Glassdoor has 634 SmartStyle reviews submitted anonymously by SmartStyle employees. Read employee reviews and ratings on Glassdoor to decide if SmartStyle is right for you.