SmartThings reviews

3.7

65% would recommend to a friend

(100 total reviews)

Mark Benson

65% approve of CEO

48% positive business outlook

SmartThings has an employee rating of 3.7 out of 5 stars, based on 100 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SmartThings employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

100 reviews
2.0
May 14, 2024
Recommend
CEO approval
Business Outlook

Pros

Super competent and friendly peers, opportunity to learn and make significant impact on a huge platform if you're driven to do so.

Cons

Samsung's poor culture continues to encroach. Leadership has badly mishandled RTO and the loss of a 4-day week, leading to widespread turnover in key engineering & management roles and tumultuous re-orgs that remaining & new leaders are clearly struggling with. Morale is low, and there's a pervasive sense that more pain is coming rather than a vision for improvement.

avatar
SmartThings Response
1y
Thank you for taking the time to leave a review and share your experience. As a company, we are striving to create a culture of feedback enabling us to learn and grow as an organization. We love to hear that you felt you had the opportunity to learn and make a significant impact on our platform, this goes directly along with our core values and our goal to provide continued growth. However, we do understand that the return-to-work process can be a shift, and, as an organization, it is our job to try and accommodate as best as we can. It's important for us to create a work environment where all of our employees can thrive, which is why we worked really hard to keep work-life flexibility top of mind, including Flex Fridays year round! This way our employees can continue to focus on their well-being and flex their Fridays however they need, whether that be for heads down work time, learning and development, taking time away to recharge, or a combination of all three. At SmartThings, we are committed to fostering a supportive and collaborative environment, so if you'd like to follow-up, please feel free to email us at peopleteam@smartthings.com.
5.0
Mar 13, 2024
Recommend
CEO approval
Business Outlook

Pros

- Office amenities are amazing - Room for growth

Cons

- commute from my home

avatar
SmartThings Response
1y
Thanks for the great review! We have an amazing team that prioritizes our office operations to ensure everything runs smoothly and creates an environment that reflects our company culture. We aim to keep our employees fueled throughout the day with beverages and snacks!
2.0
Feb 7, 2024
Recommend
CEO approval
Business Outlook

Pros

* Still has some amazing talented people * Office perks like a beer fridge and regular food * A product that's genuinely fun to work with if you get into it

Cons

Samsung Samsung Samsung. I can't understate how dysfunctional and employee-hostile Samsung is. Here are some examples: * Forcing a return to office for office-local employees despite nearly 40% of the work force being remote. Then leaving those remote employees with no real answers about whether they'll be expected to relocate or not. * Yearly, intentional changing of executives in Samsung so that SmartThings is guaranteed to always be working with someone who doesn't understand the IoT space or SmartThings' market advantages. * Regular knee-capping of leadership within SmartThings from higher execs in Samsung. It's impossible to trust anything that SmartThings leaders say because it can be overridden on a whim by Samsung. Any other cons of working here stem from the dysfunction of Samsung and pale in comparison.

Viewing 13 - 15 of 100 Reviews

Glassdoor has 106 SmartThings reviews submitted anonymously by SmartThings employees. Read employee reviews and ratings on Glassdoor to decide if SmartThings is right for you.