SmartThings reviews

3.7

65% would recommend to a friend

(100 total reviews)

Mark Benson

65% approve of CEO

48% positive business outlook

SmartThings has an employee rating of 3.7 out of 5 stars, based on 100 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SmartThings employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

100 reviews
3.0
Jan 21, 2026
Recommend
CEO approval
Business Outlook

Pros

The coworkers here are genuinely very smart, capable, and knowledgeable. A lot of the company’s success is driven directly by the development teams, who take real ownership of the work and consistently deliver strong results. From a technical standpoint, there’s a lot to learn from the people around you. - flexible schedule and pto

Cons

The company often feels more developer-run than manager-led. Many of the managers and directors function more as figureheads rather than active leaders, and there is a noticeable lack of managerial understanding when it comes to overseeing employees, supporting growth, and handling people-related challenges. Communication and people skills at the leadership level can be inconsistent, and some individuals come across as more pompous than necessary. This doesn’t apply to everyone, but it happens often enough to impact the overall experience. With stronger leadership, better communication, and more humility at the management level, this could be a much better place to work given the talent already in the organization. Lack of empathy and connection with leadership and employees made going to work less motivated and they pretended like they cared at all.

5.0
Mar 28, 2025

I love my work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I love working for Smartthings. So much for me to learn and grow

Cons

None. Theres already free food so no complaints

5.0
Dec 6, 2024
Recommend
CEO approval
Business Outlook

Pros

Very important to Samsung The people are all very collaborative, high ownership and smart. You get to work on cool stuff. You are a part of a electronics leader.

Cons

Rapid pace of change, complexity of Samsung org, competing pressures

Viewing 10 - 12 of 100 Reviews

Glassdoor has 106 SmartThings reviews submitted anonymously by SmartThings employees. Read employee reviews and ratings on Glassdoor to decide if SmartThings is right for you.