SmartThings Software Developer reviews

3.4

60% would recommend to a friend

(16 total reviews)

Mark Benson

42% approve of CEO

21% positive business outlook

Software Developer employees have rated SmartThings with 3.4 out of 5 stars, based on 16 company reviews on Glassdoor. This indicates that most Software Developer professionals have a good working experience there. SmartThings is rated in line with the average (within 1 standard deviation) by Software Developer professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

16 reviews
3.0
Jan 21, 2026
Recommend
CEO approval
Business Outlook

Pros

The coworkers here are genuinely very smart, capable, and knowledgeable. A lot of the company’s success is driven directly by the development teams, who take real ownership of the work and consistently deliver strong results. From a technical standpoint, there’s a lot to learn from the people around you. - flexible schedule and pto

Cons

The company often feels more developer-run than manager-led. Many of the managers and directors function more as figureheads rather than active leaders, and there is a noticeable lack of managerial understanding when it comes to overseeing employees, supporting growth, and handling people-related challenges. Communication and people skills at the leadership level can be inconsistent, and some individuals come across as more pompous than necessary. This doesn’t apply to everyone, but it happens often enough to impact the overall experience. With stronger leadership, better communication, and more humility at the management level, this could be a much better place to work given the talent already in the organization. Lack of empathy and connection with leadership and employees made going to work less motivated and they pretended like they cared at all.

2.0
May 14, 2024
Recommend
CEO approval
Business Outlook

Pros

Super competent and friendly peers, opportunity to learn and make significant impact on a huge platform if you're driven to do so.

Cons

Samsung's poor culture continues to encroach. Leadership has badly mishandled RTO and the loss of a 4-day week, leading to widespread turnover in key engineering & management roles and tumultuous re-orgs that remaining & new leaders are clearly struggling with. Morale is low, and there's a pervasive sense that more pain is coming rather than a vision for improvement.

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SmartThings Response
1y
Thank you for taking the time to leave a review and share your experience. As a company, we are striving to create a culture of feedback enabling us to learn and grow as an organization. We love to hear that you felt you had the opportunity to learn and make a significant impact on our platform, this goes directly along with our core values and our goal to provide continued growth. However, we do understand that the return-to-work process can be a shift, and, as an organization, it is our job to try and accommodate as best as we can. It's important for us to create a work environment where all of our employees can thrive, which is why we worked really hard to keep work-life flexibility top of mind, including Flex Fridays year round! This way our employees can continue to focus on their well-being and flex their Fridays however they need, whether that be for heads down work time, learning and development, taking time away to recharge, or a combination of all three. At SmartThings, we are committed to fostering a supportive and collaborative environment, so if you'd like to follow-up, please feel free to email us at peopleteam@smartthings.com.
4.0
Dec 8, 2023
Recommend
CEO approval
Business Outlook

Pros

Great colleagues; good delineation of responsibilities; freedom to experiment; freedom to disagree with higher-ups without repercussions; non-toxic "unlimited time off"; generally higher-quality codebase

Cons

Encroachment by Samsung; many projects are solutions in search of a product; some difficulties with trans-pacific communication; transitioning to RTO; some crunch; end-product has little market share

Viewing 4 - 6 of 16 Reviews

Glassdoor has 106 SmartThings reviews submitted anonymously by SmartThings employees. Read employee reviews and ratings on Glassdoor to decide if SmartThings is right for you.