Smartsheet Program Manager reviews

2.7

5% would recommend to a friend

(9 total reviews)
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Rajeev Singh

Not enough data to show CEO approval

5% positive business outlook

Reviews by job title

9 reviews
4.0
Feb 28, 2025
Recommend
CEO approval
Business Outlook

Pros

Great benefits and remote work

Cons

Toxic Leadership and fast paced environment

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Smartsheet Response
1y
Thank you for taking the time to leave a review. We agree - we have some pretty great benefits, including working from home! However, we’re sorry that you didn’t have a better experience with our leadership team. In a world where we are all moving with speed, every decision made needs to be strategic, and this can lead to a fast-paced environment. This pace is what led us to be recognized as a Leader in Collaborative Work Management for two years in a row. Thank you again for your feedback.
2.0
Feb 15, 2025

Overall bad

Recommend
CEO approval
Business Outlook

Pros

Work life balance is good

Cons

Popularity contest and so much politics. Most middle managers are incompetent and don’t want to actually develop their team. Don’t ask for help here it’s seen as a weakness. So much fake niceness and nobody takes accountability for their mistakes either.

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Smartsheet Response
1y
Thank you for sharing your experience. We’re happy to hear that our work-life balance remains strong, as this is something we’re passionate about. However, we’re sorry to hear that your experience with management was not ideal. Career growth and team development remain one of our top priorities, and we actively look for ways to improve these processes and experience. Thank you again, and we wish you luck in your next endeavor.
3.0
Mar 13, 2024

Decline in recent years

Recommend
CEO approval
Business Outlook

Pros

- Smartsheet hires smart people, and has a culture of collaboration that's upheld in most teams. - Decent product that solves a genuine pain point.

Cons

- Leadership seems oblivious to the ground reality and this has got worse over the past few year. Transparency has reduced, and transitions/leadership changes are handled poorly. - Over the past few years, benefits (especially learning benefits) have steadily reduced. - Product looks and feels more dated than competitors.

Viewing 1 - 3 of 9 Reviews

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