Is Smartsheet a good company to work for?

Smartsheet has an overall rating of 3.2 out of 5, based on over 1,388 reviews left anonymously by employees. This rating has decreased by 12% over the last 12 months. 41% of employees would recommend working at Smartsheet to a friend and 29% have a positive outlook for the business. The best reviews about Smartsheet have been left by employees working as Client Development Manager , New Business Representative and Customer Success Manager (CSM) .

Does Smartsheet pay their employees well?

According to anonymously submitted Glassdoor reviews, Smartsheet employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Smartsheet. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Smartsheet?

41% of Smartsheet employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Smartsheet 3.7 out of 5 for work life balance, 3.1 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Smartsheet?

Account Executive (114) , Software Engineer (51) , Client Development Manager (49) , Customer Success Manager (41) , Senior Software Engineer (30) , Sales (27) , Solutions Consultant (27) , Enterprise Account Executive (21) , Customer Success Manager (CSM) (19) , Sales Development Representative (18) , Director (15) , Account Manager (14) , Consultant (12) , New Business Representative (12) , Sales Development Representative (SDR) (12)

What are the pros of working at Smartsheet according to real employee reviews?

"When I joined Smartsheet I felt SO much pride and appreciation to be a part of such a great company and culture." ((in 135 reviews)); "Some people in the BI team and people in other teams are great to work with." ((in 120 reviews)); "The benefits are great and keep getting better." ((in 106 reviews)); "Great work life balance made possible" ((in 77 reviews)); "learned about good discovery from great leadership in one of my first few jobs in sales." ((in 70 reviews))

What are the cons of working at Smartsheet according to real employee reviews?

"Awful Management" ((in 39 reviews)); "Lots of layoffs post acquisition" ((in 19 reviews)); "No diversity in many different aspects includinig personality." ((in 10 reviews))

What are employees saying about Smartsheet layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Smartsheet layoffs and their outlook for job security at Smartsheet in 2026.

What are the top reviewed Smartsheet locations?

Bellevue , Boston , Seattle , Denver , New York , Chicago , Austin , Raleigh , Los Angeles , San Francisco , Charlotte , Atlanta , Detroit , Dallas , Tampa , Seattle Heights , Washington , New Brunswick , Birmingham , Salt Lake City , Lake Forest , Madison , Phoenix , Albuquerque , Fort Worth , Minneapolis , Minnetonka , Kingsport , Nashville , Indianapolis

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Smartsheet

Smartsheet reviews

3.2

41% would recommend to a friend

(1,306 total reviews)

Rajeev Singh

30% approve of CEO

29% positive business outlook

Ratings by category

3.7

Work/Life balance

3.6

Diversity & inclusion

3.3

Compensation and benefits

3.1

Culture & values

3.0

Career opportunities

2.7

Senior management

Smartsheet has an employee rating of 3.2 out of 5 stars, based on 1,306 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smartsheet employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

5.0

Mar 28, 2016

Temporary Assistant

Temporary assistant

Recommend

CEO approval

Business Outlook

Pros

Excellent place to work. Work at your own pace, but I recommend multi tasked employees for this company.

Cons

Work on your own majority of the time.

5.0

Feb 29, 2016

Great place to work

Inside sales manager

Recommend

CEO approval

Business Outlook

Pros

- Fast-paced; continuously growing and trying new things - Smartsheet is an amazing tool that can be used by anyone - Strong leadership team with the right amount of experience and passion for the product - Clear visibility into upper level management's ideas and the vision for the company - Ability to voice your ideas and opinions, very collaborative - Fun, enjoyable environment with great people. I like coming to work everyday. - Perks - more snacks than I could imagine, daily 520 toll paid for, free parking, great healthcare benefits, free lunches, etc.

Cons

None come to mind. The only one would be the location in Bellevue requires a 30 minute+ commute most days, but other than that working here has surpassed all my expectations.

5.0

Jan 18, 2013

Fantastic people, great product and a wonderful work culture.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Access to high level execs. Everyones input is heard and no idea goes with out testing.

Cons

growing really fast so its getting hard to keep track of new faces.

Viewing 427 - 429 of 1,306 Reviews

Jobs at Smartsheet

Technical Support Specialist - Core Apps

Sr. Customer Success Manager - Enterprise (East)

Client Services Director (Remote Eligible)

Client Services Director (Remote Eligible)

Client Services Director (Remote Eligible)