Is Smartsheet a good company to work for?

Smartsheet has an overall rating of 3.2 out of 5, based on over 1,388 reviews left anonymously by employees. This rating has decreased by 12% over the last 12 months. 41% of employees would recommend working at Smartsheet to a friend and 29% have a positive outlook for the business. The best reviews about Smartsheet have been left by employees working as Client Development Manager , New Business Representative and Customer Success Manager (CSM) .

Does Smartsheet pay their employees well?

According to anonymously submitted Glassdoor reviews, Smartsheet employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Smartsheet. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Smartsheet?

41% of Smartsheet employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Smartsheet 3.7 out of 5 for work life balance, 3.1 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Smartsheet?

Account Executive (114) , Software Engineer (51) , Client Development Manager (49) , Customer Success Manager (41) , Senior Software Engineer (30) , Sales (27) , Solutions Consultant (27) , Enterprise Account Executive (21) , Customer Success Manager (CSM) (19) , Sales Development Representative (18) , Director (15) , Account Manager (14) , Consultant (12) , New Business Representative (12) , Sales Development Representative (SDR) (12)

What are the pros of working at Smartsheet according to real employee reviews?

"When I joined Smartsheet I felt SO much pride and appreciation to be a part of such a great company and culture." ((in 135 reviews)); "Some people in the BI team and people in other teams are great to work with." ((in 120 reviews)); "The benefits are great and keep getting better." ((in 106 reviews)); "Great work life balance made possible" ((in 77 reviews)); "learned about good discovery from great leadership in one of my first few jobs in sales." ((in 70 reviews))

What are the cons of working at Smartsheet according to real employee reviews?

"Awful Management" ((in 39 reviews)); "Lots of layoffs post acquisition" ((in 19 reviews)); "No diversity in many different aspects includinig personality." ((in 10 reviews))

What are employees saying about Smartsheet layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Smartsheet layoffs and their outlook for job security at Smartsheet in 2026.

What are the top reviewed Smartsheet locations?

Bellevue , Boston , Seattle , Denver , New York , Chicago , Austin , Raleigh , Los Angeles , San Francisco , Charlotte , Atlanta , Detroit , Dallas , Tampa , Seattle Heights , Washington , New Brunswick , Birmingham , Salt Lake City , Lake Forest , Madison , Phoenix , Albuquerque , Fort Worth , Minneapolis , Minnetonka , Kingsport , Nashville , Indianapolis

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Smartsheet

Smartsheet reviews

3.2

41% would recommend to a friend

(1,306 total reviews)

Rajeev Singh

30% approve of CEO

29% positive business outlook

Ratings by category

3.7

Work/Life balance

3.6

Diversity & inclusion

3.3

Compensation and benefits

3.1

Culture & values

3.0

Career opportunities

2.7

Senior management

Smartsheet has an employee rating of 3.2 out of 5 stars, based on 1,306 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smartsheet employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

3.0

Feb 7, 2026

Going downhill

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Pay was decent but no more stocks

Cons

Culture going downhill fast with PE acquisition

Smartsheet Response

4mo

We’re happy to hear that you found our compensation packages to be competitive! While we know that change has taken place, we want to assure you that our focus is on preserving and adding to the culture that makes our company a great place to work. Thank you for your review.

3.0

Jan 27, 2026

Ok place to work

Sales enablement specialist

Recommend

CEO approval

Business Outlook

Pros

Flexible schedule for internal roles

Cons

Not a ton of insight into leadership now

Smartsheet Response

4mo

We’re happy to hear that you enjoy our flexible working model! With regard to our leadership team - our leaders remain committed to being as transparent as possible with our employees and sharing updates as soon as they are able. Thank you for your review.

4.0

Jan 27, 2026

Decent overall

Bdr

Recommend

CEO approval

Business Outlook

Pros

Flexible environment, good people to work with

Cons

Pay is not as competitive

Smartsheet Response

5mo

Thank you for your review. We're happy to hear that you enjoyed working with your colleagues - the best and brightest work here! Regarding compensation - our Compensation team does an annual review of our packages to ensure that they remain competitive in the market. Thank you again!

Viewing 436 - 438 of 1,306 Reviews

Jobs at Smartsheet

Technical Support Specialist - Core Apps

Senior Security Engineer II, Application Security (Remote Eligible)

Senior Software Engineer I (Automation)

Sr. Customer Success Manager - Enterprise (East)

Sr. Revenue Operations Analyst - Insights