Smartsheet reviews

3.2

41% would recommend to a friend

(1,304 total reviews)
avatar

Rajeev Singh

28% approve of CEO

30% positive business outlook

Smartsheet has an employee rating of 3.2 out of 5 stars, based on 1,304 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smartsheet employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
1.0
Jan 5, 2024
Recommend
CEO approval
Business Outlook

Pros

Fairly easy entry into the job. Threats of PIP plans and seeing former top performers leave really keeps you on your toes.

Cons

Hyper segmented with zero metrics/timeline on how to level up. You could be stuck at the same level for years or even just moved laterally. After trying to move elsewhere it’s clear this is not viewed as a serious sales org or product. Dead end

3.0
Jan 4, 2024
Recommend
CEO approval
Business Outlook

Pros

Pay was ok to be honest

Cons

Nothing bad for the most part

4.0
Jan 2, 2024
Recommend
CEO approval
Business Outlook

Pros

Smartsheet has some amazing customers and a product team that is always listening to what they need from feature gaps and wants for future state, which then actually dictates and impacts the priority on the product roadmap. Empathetic and experienced sales team that is always trying to pivot to what is going on in the industry.

Cons

For a company selling efficiency, the internal processes are very often over complicated and could be streamlined to make things more seamless for employees in their particular roles.

Viewing 496 - 498 of 1,304 Reviews

Glassdoor has 1,386 Smartsheet reviews submitted anonymously by Smartsheet employees. Read employee reviews and ratings on Glassdoor to decide if Smartsheet is right for you.