Smartsheet reviews

3.3

43% would recommend to a friend

(1,297 total reviews)
avatar

Rajeev Singh

30% approve of CEO

31% positive business outlook

Smartsheet has an employee rating of 3.3 out of 5 stars, based on 1,297 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smartsheet employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
3.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

great people, good work/life balance

Cons

product is behind market, lots of changes, lots of turnover

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Smartsheet Response
2d
We agree - our employees are simply the best! We do hear you on the fact that our company has gone through a transition that brought a lot of change. Stabilizing our teams, listening to our employees and customers on product enhancements, and rebuilding employee trust are at the top of our leadership's priorities list right now, and we're excited to continue on this journey. Thank you for your review!
3.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Generous PTO, work life balance, bonus structure

Cons

Lack of strategy and chaos around responsibilities and priorities

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Smartsheet Response
2d
We pride ourselves on providing our employees with resources that allow them to live their best work life balance, so we're happy to hear that you've found that here! We do hear your frustrations around some of the changes that have happened. Our leadership team has set a clear direction, and are highly focused on establishing the path forward for our company and employees. Thank you for your review and your continued hard work!
1.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

- WFH - Modern tech stack - Working with Good Engineers

Cons

- Layoffs - Offshoring - Rubbish Leadership and Toxic environment

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Smartsheet Response
1w
These are some of our favorite positives to hear - we're glad that you're enjoying our flexible working policy and working with your colleagues! However, we do understand that the last year has brought transitions and feelings of uncertainty. One of our biggest goals this year is to rebuild employee trust, and your feedback is a vital part of that. Thank you for your honesty.
Viewing 4 - 6 of 1,297 Reviews

Glassdoor has 1,379 Smartsheet reviews submitted anonymously by Smartsheet employees. Read employee reviews and ratings on Glassdoor to decide if Smartsheet is right for you.