Is Smartsheet a good company to work for?

Smartsheet has an overall rating of 3.2 out of 5, based on over 1,388 reviews left anonymously by employees. This rating has decreased by 12% over the last 12 months. 41% of employees would recommend working at Smartsheet to a friend and 29% have a positive outlook for the business. The best reviews about Smartsheet have been left by employees working as Client Development Manager , New Business Representative and Customer Success Manager (CSM) .

Does Smartsheet pay their employees well?

According to anonymously submitted Glassdoor reviews, Smartsheet employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Smartsheet. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Smartsheet?

41% of Smartsheet employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Smartsheet 3.7 out of 5 for work life balance, 3.1 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Smartsheet?

Account Executive (114) , Software Engineer (51) , Client Development Manager (49) , Customer Success Manager (41) , Senior Software Engineer (30) , Sales (27) , Solutions Consultant (27) , Enterprise Account Executive (21) , Customer Success Manager (CSM) (19) , Sales Development Representative (18) , Director (15) , Account Manager (14) , Consultant (12) , New Business Representative (12) , Sales Development Representative (SDR) (12)

What are the pros of working at Smartsheet according to real employee reviews?

"When I joined Smartsheet I felt SO much pride and appreciation to be a part of such a great company and culture." ((in 133 reviews)); "Some people in the BI team and people in other teams are great to work with." ((in 121 reviews)); "Good benefits and lots of social gatherings" ((in 102 reviews)); "Great work life balance made possible" ((in 86 reviews)); "learned about good discovery from great leadership in one of my first few jobs in sales." ((in 70 reviews))

What are the cons of working at Smartsheet according to real employee reviews?

"Awful Management" ((in 35 reviews)); "Lots of layoffs post acquisition" ((in 19 reviews)); "No diversity in many different aspects includinig personality." ((in 10 reviews)); "Bullying is common and management doesn't do anything to stop it" ((in 4 reviews))

What are employees saying about Smartsheet layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Smartsheet layoffs and their outlook for job security at Smartsheet in 2026.

What are the top reviewed Smartsheet locations?

Bellevue , Boston , Seattle , Denver , New York , Chicago , Austin , Raleigh , Los Angeles , San Francisco , Charlotte , Atlanta , Detroit , Dallas , Tampa , Seattle Heights , Washington , New Brunswick , Birmingham , Salt Lake City , Lake Forest , Madison , Phoenix , Albuquerque , Fort Worth , Minneapolis , Minnetonka , Kingsport , Nashville , Indianapolis

Smartsheet reviews

3.2

41% would recommend to a friend

(1,306 total reviews)

Rajeev Singh

30% approve of CEO

29% positive business outlook

Ratings by category

3.7

Work/Life balance

3.6

Diversity & inclusion

3.3

Compensation and benefits

3.1

Culture & values

3.0

Career opportunities

2.7

Senior management

Smartsheet has an employee rating of 3.2 out of 5 stars, based on 1,306 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smartsheet employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

3.0

Aug 15, 2022

Very average workpalce

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

Compensation Benefits Work from home

Cons

Company culture is confusing Managements blames employees for their mistakes

Smartsheet Response

3y

Thank you for your review. We believe remote work is an important and viable long-term option for Smartsheet employees’ wellbeing, engagement, and productivity and I’m happy to see this has made a positive impact on your experience. Our organization strives to create a culture of belonging that is rooted in our core values and competencies which I aim to instill across my team, especially valuing and leveraging differences. I’m sorry to hear this hasn’t been your experience and I’d like to learn more. Honest feedback helps us evaluate and adapt our leadership practices to create a more inclusive space for all. I ask you to please reach out to your People Business Partner to discuss your experience . I appreciate your feedback and hope we hear from you soon. – Praerit Garg, Chief Product Officer and EVP of Engineering

1.0

Aug 14, 2022

Gaslighting and fired me for my dissability

Software engineer ii

Recommend

CEO approval

Business Outlook

Pros

Remote work ERG's and DEI groups Professional environment (to a fault)

Cons

Management has either been completely disengaged or engaged to the point of gaslighting. I got great performance reviews, positive feedback from my whole team and direct management, career discussions, offers to be helped to transfer internally to align with my career goals and offers to pay for certifications, (all of which is documented). Then everything changed. As soon as I started negotiating accomidations for a diagnosed dissability with HR and management everything shifted. All of a sudden in the span of a week or so I was fired for "not performing, and missing technical competencies". This came from management that put me in a non-technical role and praised everything I was doing and had only been in place for a quarter. I was completely gaslit on everything including HR who I was discussing my dissability accomidation with.

Smartsheet Response

3y

Thank you for taking the time to provide us with this feedback. At Smartsheet we strive to create a culture of belonging that is rooted in respect and opportunity for all people. I’m pleased to hear that our Employee Resource Groups (ERGs) made a positive impact on your experience. ERG’s have become the bedrock of our DEI work and help us celebrate diverse voices and experiences, and foster equity to enable people to do and be their best. I’m disheartened to hear about your experience leaving the organization. We take allegations of discrimination very seriously and I’d like to learn more. Please reach out to people@smartsheet so we can continue this discussion. Thank you for your time investment in Smartsheet and for sharing your experience. – Megan Hansen, Chief People & Culture Officer

5.0

Aug 9, 2022

Great Work Life Balance

Account executive

Recommend

CEO approval

Business Outlook

Pros

Great teams, support role teams

Cons

must fit into their wheel

Viewing 778 - 780 of 1,306 Reviews

Jobs at Smartsheet

Technical Support Specialist - Core Apps

Senior Security Engineer II, Application Security (Remote Eligible)

Senior Software Engineer I (Automation)

Sr. Customer Success Manager - Enterprise (East)

Sr. Revenue Operations Analyst - Insights

Smartsheet

Smartsheet reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Very average workpalce

Gaslighting and fired me for my dissability

Great Work Life Balance

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