Smartsheet reviews

3.2

41% would recommend to a friend

(1,297 total reviews)
avatar

Rajeev Singh

29% approve of CEO

30% positive business outlook

Smartsheet has an employee rating of 3.2 out of 5 stars, based on 1,297 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smartsheet employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
4.0
Jan 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home and work from abroad Good work life balance Smart colleagues

Cons

No more RSUs post aquisition Some uncertainty around job security post aquisition

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Smartsheet Response
5mo
We’re happy to hear that you’ve enjoyed our flexible working policy, something that directly influences our work life balance here! We’re also happy to hear that you’ve enjoyed working with our most valuable asset - our employees! While the transition to private equity has brought some changes, it has also brought advanced growth and opportunity, and we’re excited to continue this upward trajectory!
4.0
Jan 7, 2026

Good company

Recommend
CEO approval
Business Outlook

Pros

Great salary, above market value Unlimited PTO after mandated vacation days are used Great private health insurance Work is interesting and you keep learning, even after years from the first day

Cons

Management does not understand the company policies, so subordinates do not get the tools they need when facing employee problems (pay, benefits, promotions, etc) Management seems to value personal relationships over achievements HR is not helpful against managers that violate the code of conduct.

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Smartsheet Response
5mo
We’re so happy to hear that you’ve enjoyed our compensation packages, time away program, and day to day work environment. In a world that changes as fast as it does, so does our product, so there’s always something new for our employees to learn! We do take your feedback about management very seriously. If you have questions regarding your compensation, benefits, or promotions, we encourage you to submit a ticket to our People team, who will be able to route your question. Additionally, you may reach out to erpteam@smartsheet.com with any concerns around events that may violate our code of conduct. Thank you again for your review.
2.0
Jan 4, 2026

Wait to see how it pans out

Recommend
CEO approval
Business Outlook

Pros

Great employees to be with

Cons

Leadership has changed so hopefully things will get better

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Smartsheet Response
5mo
Thank you for the review! We couldn't agree more—our team is truly made up of the brightest and best in the industry. As you noted, our leadership team has evolved; these new perspectives bring fresh energy and ideas essential for Smartsheet’s continued growth. We appreciate your specific feedback for our management team and wish you nothing but the best in your next adventure.
Viewing 82 - 84 of 1,297 Reviews

Glassdoor has 1,379 Smartsheet reviews submitted anonymously by Smartsheet employees. Read employee reviews and ratings on Glassdoor to decide if Smartsheet is right for you.