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      Smartsheet

      Engaged Employer

      Smartsheet reviews

      3.2

      41% would recommend to a friend

      (1,297 total reviews)
      avatar

      Rajeev Singh

      29% approve of CEO

      30% positive business outlook

      Ratings by demographic groups

      Smartsheet has an employee rating of 3.2 out of 5 stars, based on 1,297 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smartsheet employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      1K reviews
      1.0
      Dec 30, 2025

      BI is Horrible

      Data scientist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fully remote (for now until next year)

      Cons

      “Do not join. Most US-based roles are being moved to India, and hiring in the US has effectively stopped. RSUs and equity grants are gone for the vast majority of employees, with only a few critical employees receiving minimal shares tied to a potential IPO years down the line. The new pricing model has caused daily fire drills and significant customer churn. Politics heavily influence advancement (especially BI)— technical skill and good work are not reliably rewarded. If you care about technical work, work-life balance, compensation, or job security, this is not the place for you.

      4.0
      Dec 22, 2025

      Great experience, upcoming challenges

      Enterprise account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      - you can make a lot of money, especially with accelerators - work life balance is wonderful - it's a great product

      Cons

      - New leadership/lack of leadership makes work challenging - New licensing model makes every renewal conversation painful - Account books are seemingly made at random, your year has too much up to luck

      avatar
      Smartsheet Response
      5mo
      We are so glad to hear that you’re enjoying our compensation plans, work-life balance, and product. We (and our customers!) agree - our product is pretty great. We also strive for every employee to have a wonderful work-life balance and to take the time that they need. We appreciate your candid feedback, and rest assured that our leadership team is committed to ensuring long-term success for both the company and our employees. Thank you for your review.
      4.0
      Dec 22, 2025

      Support Team Manager

      Team manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      My peers were great to work with and always willing to share knowledge and best practices. Overall a great company to work for.

      Cons

      Communication was lacking at times, Important changes to support where not made in a timely fashion to help with change management.

      avatar
      Smartsheet Response
      5mo
      Thank you for your review. We are glad to hear that you enjoyed working with us, specifically with your peers. We pride ourselves on a collaborative, open environment, where all employees are supported. We have had some change over the past year, and our leadership team is committed to being as transparent as possible with our employees. Thank you again, and we wish you the best in your next adventure!
      Viewing 85 - 87 of 1,297 Reviews
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      ReviewsSmartsheet reviews

      Glassdoor has 1,379 Smartsheet reviews submitted anonymously by Smartsheet employees. Read employee reviews and ratings on Glassdoor to decide if Smartsheet is right for you.