Smartsheet reviews

3.2

41% would recommend to a friend

(1,304 total reviews)
avatar

Rajeev Singh

28% approve of CEO

30% positive business outlook

Smartsheet has an employee rating of 3.2 out of 5 stars, based on 1,304 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smartsheet employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
4.0
Jul 2, 2021

Good place to be

Recommend
CEO approval
Business Outlook

Pros

Great culture, successful, going in a good direction, and lots of potential.

Cons

Issues with process and scaling. It's become a big public company and there are growing pains that come along with it.

4.0
Jun 16, 2021
Recommend
CEO approval
Business Outlook

Pros

- Great product that is consistently developing and highly competitive in market - Team is highly motivated and competent, good mix of perspectives and backgrounds - Fast-moving sales cycle, with generally consistent inbound flow - Good opportunity/shot at hitting quota, with generally 60+% over - Comp plan is commission-heavy in new business with ability to double OTE or more

Cons

- Growing pains as company doubles year over year, disconnect in systems and processes - Seems to be more investment in sales rep hiring than more needed categories like support and implementation - Base is on the lower side for industry avg but you can make it up in commission

Viewing 943 - 945 of 1,304 Reviews

Glassdoor has 1,386 Smartsheet reviews submitted anonymously by Smartsheet employees. Read employee reviews and ratings on Glassdoor to decide if Smartsheet is right for you.