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      Smartsheet

      Engaged Employer

      Smartsheet reviews

      3.2

      41% would recommend to a friend

      (1,298 total reviews)
      avatar

      Rajeev Singh

      29% approve of CEO

      30% positive business outlook

      Ratings by demographic groups

      Smartsheet has an employee rating of 3.2 out of 5 stars, based on 1,298 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smartsheet employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      1K reviews
      1.0
      Nov 14, 2019

      Doesn't Recommend. Stay Away from this company

      Software development engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits are good. Potential of growth if we have right leadership

      Cons

      I have been here for few moths and it's been a really bad experience. Even in such a small company there is so much politics and bureaucracy. It's so painful to get even small things done and you have to constantly push other teams to get stuff done which they own. Upper management and C-level hasn't helped at all and making things worse. People blaming each other all the time. No goal setting for individuals and no career growth plan in writing also. We have a lot of upper and middle management being from Amazon now and bringing all the Amazon culture here now. My recommendation is to not join this company and look elsewhere.

      avatar
      Smartsheet Response
      6y
      I’m unhappy to hear that your experience with us has not been a positive one. The engineering team is going through a fair amount of change as we evolve our operations to better serve the needs of customers and enhance our product. As Mark shared during the recent engineering all hands, while sudden change can feel disruptive, careful thought went into the realignment and its impact on the team and our business. Do we still have work to do? Yes, we do. I appreciate that you see the potential for growth. I encourage you to open up to manager and/or HR business partner, and my door is also open to you. Let’s find a way through so that you can feel good about continuing your career journey with us. — Kara Hamilton, Chief People and Culture Officer
      3.0
      Nov 8, 2019

      Mixed - Severe Growing Pains

      I work here
      Recommend
      CEO approval
      Business Outlook

      Pros

      Company is doing well, many customers love the product. There are some groups in company doing a fantastic job. In general, leadership is good. In general a good, not great place to work. Could be a lot better, could be a lot worse.

      Cons

      A lot of dysfunction. Some processes are either non-existent or very broken. There are some groups in company not doing a fantastic job. Not a lot of attention to detail leads to a lot of frustration. Although company doing a lot of hiring, company is still very understaffed. This leads to a lot of stress and unnecessary anxiety on employees and customers.

      4.0
      Nov 5, 2019

      great place to work

      Technical support specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      schedule flexibility, ability to work from home, great benefits, great employee development trainings and resources

      Cons

      Lack of communication from management.

      Viewing 1144 - 1146 of 1,298 Reviews
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      ReviewsSmartsheet reviews

      Glassdoor has 1,380 Smartsheet reviews submitted anonymously by Smartsheet employees. Read employee reviews and ratings on Glassdoor to decide if Smartsheet is right for you.