Is Smartsheet a good company to work for?

Smartsheet has an overall rating of 3.2 out of 5, based on over 1,379 reviews left anonymously by employees. This rating has decreased by 13% over the last 12 months. 41% of employees would recommend working at Smartsheet to a friend and 30% have a positive outlook for the business. The best reviews about Smartsheet have been left by employees working as Client Development Manager , New Business Representative and Customer Success Manager (CSM) .

Does Smartsheet pay their employees well?

According to anonymously submitted Glassdoor reviews, Smartsheet employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Smartsheet. This rating has decreased by 10% over the last 12 months.

How satisfied are employees working at Smartsheet?

41% of Smartsheet employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Smartsheet 3.7 out of 5 for work life balance, 3.1 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Smartsheet?

Account Executive (113) , Software Engineer (51) , Client Development Manager (49) , Customer Success Manager (40) , Senior Software Engineer (29) , Sales (27) , Solutions Consultant (27) , Enterprise Account Executive (20) , Customer Success Manager (CSM) (19) , Sales Development Representative (18) , Director (15) , Account Manager (14) , Consultant (12) , New Business Representative (12) , Sales Development Representative (SDR) (12)

What are the pros of working at Smartsheet according to real employee reviews?

"When I joined Smartsheet I felt SO much pride and appreciation to be a part of such a great company and culture." ((in 139 reviews)); "Some people in the BI team and people in other teams are great to work with." ((in 117 reviews)); "The benefits are great and keep getting better." ((in 102 reviews)); "Great work life balance made possible" ((in 82 reviews)); "learned about good discovery from great leadership in one of my first few jobs in sales." ((in 72 reviews))

What are the cons of working at Smartsheet according to real employee reviews?

"poor management and overhiring leads to firing" ((in 36 reviews)); "Lots of layoffs post acquisition" ((in 16 reviews)); "No diversity in many different aspects includinig personality." ((in 10 reviews)); "Disingenuous leaders, lots of politics, favoritism to employees who flatter leadership" ((in 5 reviews))

What are employees saying about Smartsheet layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Smartsheet layoffs and their outlook for job security at Smartsheet in 2026.

What are the top reviewed Smartsheet locations?

Bellevue , Boston , Seattle , Denver , New York , Chicago , Austin , Raleigh , Los Angeles , San Francisco , Charlotte , Atlanta , Detroit , Dallas , Tampa , Seattle Heights , Washington , New Brunswick , Birmingham , Salt Lake City , Lake Forest , Madison , Phoenix , Albuquerque , Fort Worth , Minneapolis , Minnetonka , Kingsport , Nashville , Indianapolis

Smartsheet reviews

3.2

41% would recommend to a friend

(1,297 total reviews)

Rajeev Singh

29% approve of CEO

30% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Smartsheet has an employee rating of 3.2 out of 5 stars, based on 1,297 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smartsheet employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews

3.0

Oct 24, 2016

Good People

Senior software development engineer

Recommend

CEO approval

Business Outlook

Pros

Good people. Interesting product. Good work-life balance.

Cons

Not a lot. Benefits seem less than other comparable-sized companies.

Smartsheet Response

9y

Thanks for taking the time to provide feedback. We’re happy to hear our product and culture were appealing to you. One note -- we feel our benefits program is competitive: comprehensive medical, dental and vision with fully paid premiums for employees and dependents, three weeks of vacation to start plus unlimited sick time, 16 weeks of parental leave with 8 paid, 401k, employer paid on-site parking or reimbursement for transit, reimbursement for 520 tolls, long term disability, and more. We wish you all the best, --Kara Hamilton, VP of Human Resources

5.0

Aug 23, 2016

Awesome company culture!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

-Fantastic leadership -Easy going atmosphere -Great coworkers -Really good benefits

Cons

-Priority levels have changed quite often. But this has been getting better.

3.0

Aug 3, 2016

Accounting Associate

Accounting associate

Recommend

CEO approval

Business Outlook

Pros

Awesome Company! Very nice friendly people outside of the Finance Department.

Cons

Terrible Accounting Team, Very rude to new people. Management is unprofessional.

Smartsheet Response

9y

Thanks for your feedback. We’re glad you felt positively about our company overall, but it was disappointing to hear that you had poor experience as a new person on the accounting team. Everyone at Smartsheet does their best to adhere to our values and standards every day, including two of the big ones: being supportive and authentic. We are growing fast, but maintaining those values should be a priority for all. Please feel free to reach out to our HR department if you would like to discuss. We wish you all the best. --Kara Hamilton, VP Finance/HR

Viewing 1255 - 1257 of 1,297 Reviews

Jobs at Smartsheet

Client Services Director (Remote Eligible)

Client Services Director (Remote Eligible)

Sr. Customer Success Manager - Enterprise (Central/East)

Director, Analytics Engineering & BI Platform (Remote Eligible)

Client Services Director (Remote Eligible)

Smartsheet

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Good People

Awesome company culture!

Accounting Associate

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