Smartsheet reviews

3.2

41% would recommend to a friend

(1,298 total reviews)
avatar

Rajeev Singh

29% approve of CEO

30% positive business outlook

Smartsheet has an employee rating of 3.2 out of 5 stars, based on 1,298 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smartsheet employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
3.0
Jul 10, 2025

Wait and see

Recommend
CEO approval
Business Outlook

Pros

product is still good for the most part

Cons

PE ownership and bleeding good leaders

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Smartsheet Response
11mo
Thank you for your review. We strive to ensure that our product is best in class, and we’re happy that you agree! We've recently welcomed many new leaders who are deeply committed to fostering success for their teams and our company as a whole. We appreciate your thoughts.
3.0
Jul 9, 2025
Recommend
CEO approval
Business Outlook

Pros

I love my team, and I have learned so much, and seen much more from a technical accounting perspective than I initially thought I would. "Unlimited" PTO, fair amount of autonomy (if you're on the right team).

Cons

RSU's - gone, benefits - reduced, promotions - delayed, comp increase - super low. Shifted focus to "High Performing Culture" and off-shoring roles. HUGE push to convert human labor to AI.

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Smartsheet Response
11mo
We're thrilled you had a great experience with your team and learned a lot in your role. We appreciate your candid feedback on compensation, benefits, and promotions. You'll be interested to know we've just launched a new framework to make feedback, development, and promotions more straightforward, providing clear opportunities to review progress and celebrate success. Regarding benefits outside of RSUs, we haven't made significant changes, apart from some localized adjustments, but we understand any frustrations regarding perceptions. When it comes to AI, our vision is radical empowerment, not replacement. We aim to streamline repetitive tasks and reduce administrative burdens. We hope you were able to share this feedback in our recent engagement survey, as it's invaluable for our continuous improvement. Thanks for your review!
3.0
Jul 5, 2025
Recommend
CEO approval
Business Outlook

Pros

Great work life balance, remote first, good compensation

Cons

Since it was bought by Vista and Blackstone, they have been laying off people, I actually got laid off after just 1 day of coming back from parental leave. They removed RSU's and compensation is lower than before

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Smartsheet Response
11mo
We're so glad to hear you appreciated the balance, remote work, and compensation during your time with us. We always work to ensure everyone is treated with respect and care, especially during transitions. Thank you for taking the time to leave a review and for sharing this feedback.
Viewing 166 - 168 of 1,298 Reviews

Glassdoor has 1,380 Smartsheet reviews submitted anonymously by Smartsheet employees. Read employee reviews and ratings on Glassdoor to decide if Smartsheet is right for you.