Smartsheet reviews

3.2

41% would recommend to a friend

(1,298 total reviews)
avatar

Rajeev Singh

29% approve of CEO

30% positive business outlook

Smartsheet has an employee rating of 3.2 out of 5 stars, based on 1,298 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smartsheet employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
2.0
Jun 30, 2025

Eh

Recommend
CEO approval
Business Outlook

Pros

Decent Healthcare, pay is decent and you can hit your OTE even if you miss your number with a god accelerator program

Cons

Everything has turned pretty ugly since the acquisition. There may be light at the end of the tunnel, but I would not want to be a new employee right now.

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Smartsheet Response
12mo
Thank you for your review. We’re happy to hear that you’ve enjoyed our benefits and compensation packages! An acquisition will always bring transformation, accelerated growth, and success. Thank you again.
1.0
Jun 26, 2025
Recommend
CEO approval
Business Outlook

Pros

Can still make decent money. It might, heavy emphasis on might, get better once there's some executive level turnover and next year after all the existing customers have transitioned to the new licensing model.

Cons

Executive leadership completely changed the licensing model late 2024 in a cash grab to value the company as high as possible before getting bought out and taken private in early 2025. The job has gotten extremely frustrating because there's basically zero add to the customer, but in nearly all instances, a price increase.

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Smartsheet Response
12mo
Thank you for taking the time to leave a review. Our goal with the updated user subscription model is to deliver greater long-term value and flexibility by providing our customers with a more transparent pricing experience, as well as a way to better manage their subscriptions. We deeply value employee and customer feedback, and I encourage you to keep sharing your thoughts and what you're hearing from customers through the designated internal user subscription channels. We've recently welcomed many new leaders who are deeply committed to fostering success for their teams and our company as a whole. Thank you again for your review.
4.0
Jun 26, 2025
Recommend
CEO approval
Business Outlook

Pros

good management at the time - was there pre sell to blackstone so was part of the good days.

Cons

now private and not leveraging the actual product to manage processes like they used to

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Smartsheet Response
1y
Thank you for your review. We’re happy to hear that our managers and leadership team have been supportive! Going private will enable us to do more and bring many more successes, and there may be some changes that occur. Thank you again, and we wish you the best in your next chapter.
Viewing 169 - 171 of 1,298 Reviews

Glassdoor has 1,380 Smartsheet reviews submitted anonymously by Smartsheet employees. Read employee reviews and ratings on Glassdoor to decide if Smartsheet is right for you.