Smartsheet reviews

3.2

41% would recommend to a friend

(1,299 total reviews)
avatar

Rajeev Singh

29% approve of CEO

30% positive business outlook

Smartsheet has an employee rating of 3.2 out of 5 stars, based on 1,299 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smartsheet employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
4.0
Apr 15, 2025
Recommend
CEO approval
Business Outlook

Pros

The product is great. People love smartsheet.

Cons

The new subscription model puts sales in a difficult sitution

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Smartsheet Response
1y
We agree - we have very passionate customers, and they are a huge reason we are at the top of the market! Our goal with the updated USM is to deliver greater long-term value and flexibility for our customers by providing our customers with a more transparent pricing experience, as well as a way to better manage their subscriptions. We also take customer feedback on this new model very seriously. Thank you for your review, and we wish you the best in your next adventure!
4.0
Apr 14, 2025
Recommend
CEO approval
Business Outlook

Pros

unlimited pto, flexible hours are great

Cons

private acquisition is pushing Smartsheet to be more deliverable oriented which puts a lot of time pressure

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Smartsheet Response
1y
We are happy you’ve thrived in a flexible working environment! Our time off program allows our employees to rest and recharge, and we’re glad you’ve enjoyed it. Fast-paced growth in a fast-paced market may cause some growing pains, but we are excited to see the innovation and excellence that comes out of it. Thank you for your review!
5.0
Apr 11, 2025

Great place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great work life balance and benefits. Leadership cares about employees

Cons

A lot of moving parts right now

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Smartsheet Response
1y
We’re glad that you’ve found a great work life balance here! This is what we want for all of our employees, and what we want our benefits to support. As with any great company, there are a lot of moving parts, but this is what enables us to innovate!
Viewing 205 - 207 of 1,299 Reviews

Glassdoor has 1,381 Smartsheet reviews submitted anonymously by Smartsheet employees. Read employee reviews and ratings on Glassdoor to decide if Smartsheet is right for you.