Smartsheet reviews

3.3

43% would recommend to a friend

(1,297 total reviews)
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Rajeev Singh

30% approve of CEO

31% positive business outlook

Smartsheet has an employee rating of 3.3 out of 5 stars, based on 1,297 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smartsheet employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
5.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Interesting product. Some great engineers to work with. The new leadership is strong. Smartsheet was suffering from a lot of wastage and subpar talent and coasting culture. That is now gone thanks to the recent restructuring. Not to say we lost some great talent in the restructure, we did. I am happy to be working at Smartsheet with significantly less waste and better, meritocracy-based performance culture instead of “who do I know” based promotion culture. Lots of growth opportunities- a lot of meaningful and impactful work to do. And you will have leadership support to take on those. The recent lay offs were absolutely necessary. We were overcrowded.

Cons

We lost some real talent due to layoffs unfortunately. Hope we can rehire those excellent engineers.

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Smartsheet Response
1mo
We're happy to hear that you're happy here! We are excited about the growth that's taken place and what lies ahead, and we're fully committed to supporting and providing our teams with all of the tools that they need to keep pushing forward. Thank you for your hard work and your review!
3.0
May 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work and great people to work with

Cons

Leadership constantly changing and with that quarterly goals and objectives

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Smartsheet Response
1mo
While it’s great to hear that you enjoyed our flexible working model, it’s even more important to hear that you loved working with your colleagues here. We do recognize that there has been change within the company over the last two years. While we understand the frustration regarding these shifts, our leadership is committed to clearly communicating our company goals and how we will get there. We appreciate your review, and we wish you all the best in the next chapter.
2.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Good place to learn new stuff

Cons

Bad management HR does not take importance on harassment situations Manager changes are not properly informed to the employee and is a company that does not take care for mental health at all. Culture

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Smartsheet Response
1mo
We pride ourselves in providing as many learning opportunities to our employees as we can, especially with how fast the world moves and changes! However, we are disappointed to hear that some experiences have been less than positive. We absolutely take reports of harassment seriously, and if you feel comfortable, please email erpteam@smartsheet.com with any concerns around events that may violate our code of conduct and we will work to address them immediately. Thank you for your review, and we wish you the very best in your next chapter.
Viewing 19 - 21 of 1,297 Reviews

Glassdoor has 1,379 Smartsheet reviews submitted anonymously by Smartsheet employees. Read employee reviews and ratings on Glassdoor to decide if Smartsheet is right for you.