Smartsheet Software Developer reviews

2.8

29% would recommend to a friend

(51 total reviews)
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Rajeev Singh

5% approve of CEO

23% positive business outlook

Software Developer employees have rated Smartsheet with 2.8 out of 5 stars, based on 51 company reviews on Glassdoor. This indicates that most Software Developer professionals have an average working experience there. Smartsheet is rated 27% below average by Software Developer professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

51 reviews
5.0
Mar 12, 2024
Recommend
CEO approval
Business Outlook

Pros

Great managers and friendly culture

Cons

Internal information sharing is somewhat lacking

1.0
Feb 12, 2024
Recommend
CEO approval
Business Outlook

Pros

Fully remote, except for the annoying on-site event every quarter.

Cons

It was an okay place about a year ago, but there have been so many poor top-down decisions made, which keep piling up to make working here a pretty bad experience. As a software engineer, I should feel comfortable putting across ideas, concerns and more, but at this point I really don't. It's very suffocating due to management style - note that I say management and not leadership, because the people above teams just impose without listening. What makes the whole experience worse is that when I talk to people above engineering manager level in skip-level catchups, it becomes too obvious that they don't understand the technical implications of their decisions.

1.0
Jan 31, 2024
Recommend
CEO approval
Business Outlook

Pros

Not much really. I'd run away as soon as possible.

Cons

I have had three different managers in less than a year, not only because of reorganisations, which is the first sign of unskilled management. My team, and I personally, have suffered the consequences of this bad management. While we find a new manager, the person that has temporarily been stepping in couldn't be more of a bully, eg. telling me that I'm to blame for decisions he took, even after I vouched for a different thing, or denying that a conversation took place just because there was nothing written down after it. To add to that, the levels of micromanagement are really high. My previous managers didn't do this so much, but right now I have to justify what I'm working on every half day, even if it's a one-line code change, and give status updates in writing every few hours. In this setting, it's nigh impossible to get anything done. The worst part is that you can't raise any of these things to HR or upper management, because they don't do anything about it.

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Smartsheet Response
2y
Thank you for taking the time to share your candid feedback. We take allegations of this nature very seriously and I’d like to learn more. If you’ve moved on from Smartsheet, I encourage you to reach out to people@smartsheet.com to discuss your experience, otherwise, please reach out to your People Business Partner or me directly. I want to emphasize that our commitment to employees' well-being and growth is unwavering, and your feedback will help us learn and adapt as we continue to work together. Thank you again and I hope we hear from you. – Praerit Garg, Chief Product Officer and EVP of Engineering.
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