Does Smith pay their employees well?

According to anonymously submitted Glassdoor reviews, Smith employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Smith. This rating has improved by 18% over the last 12 months.

How satisfied are employees working at Smith?

69% of Smith employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Smith 3.9 out of 5 for work life balance, 4.0 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Smith?

International Account Representative (24) , Sales Representative (10) , Sales (9) , International Sales (7) , International Sales Representative (7) , Account Executive (5) , IT Intern (5) , International Account Manager (5) , International Account Executive (4) , Procurement Specialist (4) , Account Manager (3) , Electronic Component Inspector (3) , Manager (3) , Quality Control (3) , Receptionist (3)

What are the pros of working at Smith according to real employee reviews?

"Great people and the owners really step up when one of their workers is in need." ((in 26 reviews)); "Benefits are good." ((in 20 reviews)); "Made a lot of effort at having a great culture." ((in 18 reviews)); "Management is approachable and willing to listen to employee concerns." ((in 14 reviews)); "Healthy work environment" ((in 10 reviews))

What are the cons of working at Smith according to real employee reviews?

"Upper management is not involved in the relationship with employees and local managers don't communicate the issues to them so you are stuck with whatever malcontent you might have." ((in 7 reviews)); "Some managers have no business being a manager." ((in 5 reviews)); "Senior management's nepotism is off the charts: they parachute their own kids in as "interns," then rubber" ((in 4 reviews)); "Pay is fairly lower than market." ((in 3 reviews)); "Bonuses are paid based on favoritism, the higher ups get majority of the compensation, the performance reviews don't guarantee any compensation raises even if you receive great scores." ((in 3 reviews))

What are employees saying about Smith layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Smith layoffs and their outlook for job security at Smith in 2026.

What are the top reviewed Smith locations?

Houston , New York , San Jose , Austin , Pleasanton , Tampa , Spring , Texas City , Hialeah , Boston , Alabama City

Smith reviews

3.8

69% would recommend to a friend

(237 total reviews)

Nick Bedford

84% approve of CEO

70% positive business outlook

Ratings by category

4.0

Culture & values

3.9

Diversity & inclusion

3.9

Work/Life balance

3.8

Compensation and benefits

3.7

Senior management

3.7

Career opportunities

Smith has an employee rating of 3.8 out of 5 stars, based on 237 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smith employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

237 reviews

3.0

Mar 6, 2025

Hectic environment

Sales representative

Recommend

CEO approval

Business Outlook

Pros

good pay social teams good benefits

Cons

support can lack changes happen constantly

Smith Response

1y

Thank you for your feedback. We have created a positive and supportive environment at Smith, and as an entrepreneurial company, we work in a fast-paced environment that rewards those who take the initiative and seize opportunities.

5.0

Jan 10, 2025

Good place to work

Itad technician

Recommend

CEO approval

Business Outlook

Pros

Yearly bonus, management easy to talk to.

Cons

Not a ideal place for people of color.

Smith Response

1y

Smith is an Equal Opportunity/Affirmative Action Employer and we encourage all employees to reach out to the HR department if there are questions or concerns in this area. If you would like to remain anonymous, please reach our ethics hotline and we will address accordingly.

4.0

Nov 1, 2024

I enjoyed my time here

Benefits coordinator

Recommend

CEO approval

Business Outlook

Pros

Great manager; good benefits and perks; drawings for game and concert tickets; company events; end of year gifts. The company really tries to make employees feel appreciated. Nice office.

Cons

There are always cons at any company you will work at. You have to weigh the good with the bad. It was a purposeful downward career move when I took this position, and an upward career move when I departed. Everything aligned the way it should have for my career.

Smith Response

1y

Thank you for your feedback. We are proud of the friendly, fun, and dynamic environment we’ve created at Smith. We strive to recognize employee achievements and celebrate our collective wins together, which helps make our team members feel appreciated. We are glad that you had positive work experience during your time at Smith, and we wish you the best of luck and success in your endeavors.

Viewing 46 - 48 of 237 Reviews

Jobs at Smith

Workday Specialist (Entry-Level)

Senior Magento Architect

International Account Representative

Smith

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