Does Smith pay their employees well?

According to anonymously submitted Glassdoor reviews, Smith employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Smith. This rating has improved by 18% over the last 12 months.

How satisfied are employees working at Smith?

69% of Smith employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Smith 3.9 out of 5 for work life balance, 4.0 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Smith?

International Account Representative (24) , Sales Representative (10) , Sales (9) , International Sales (7) , International Sales Representative (7) , Account Executive (5) , IT Intern (5) , International Account Manager (5) , International Account Executive (4) , Procurement Specialist (4) , Account Manager (3) , Electronic Component Inspector (3) , Manager (3) , Quality Control (3) , Receptionist (3)

What are the pros of working at Smith according to real employee reviews?

"Great people and the owners really step up when one of their workers is in need." ((in 25 reviews)); "Benefits are good." ((in 20 reviews)); "Family style environment and culture" ((in 17 reviews)); "Management is approachable and willing to listen to employee concerns." ((in 15 reviews)); "Healthy work environment" ((in 10 reviews))

What are the cons of working at Smith according to real employee reviews?

"Upper management is not involved in the relationship with employees and local managers don't communicate the issues to them so you are stuck with whatever malcontent you might have." ((in 6 reviews)); "Some managers have no business being a manager." ((in 5 reviews)); "Senior management's nepotism is off the charts: they parachute their own kids in as "interns," then rubber" ((in 4 reviews)); "Bonuses are paid based on favoritism, the higher ups get majority of the compensation, the performance reviews don't guarantee any compensation raises even if you receive great scores." ((in 3 reviews))

What are employees saying about Smith layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Smith layoffs and their outlook for job security at Smith in 2026.

What are the top reviewed Smith locations?

Houston , New York , San Jose , Austin , Pleasanton , Tampa , Spring , Texas City , Hialeah , Boston , Alabama City

Smith reviews

3.8

69% would recommend to a friend

(66 total reviews)

Nick Bedford

84% approve of CEO

70% positive business outlook

Ratings by category

4.0

Culture & values

3.9

Diversity & inclusion

3.9

Work/Life balance

3.8

Compensation and benefits

3.7

Senior management

3.7

Career opportunities

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

66 reviews

Reviews about "Compensation"

Return to all reviews

1.0

Jul 27, 2015

Closed-Minded

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- Casual working environment - Good work-life balance - It feels like a dream when working at Smith, because you will be told that Smith is No. 1 in everything

Cons

- The Mgt Team has no vision or capability - No training, regardless if it is on-the-job or classroom training - Most of the employees have been working in the company for 5+ years because they are stuck there, and most of the new employees cannot survive and would quit within a year - No performance evaluation for back office staff, which means no regular salary review

1.0

Feb 3, 2015

A good ol' boys club.....just don't count on getting in.

Data architect

Recommend

CEO approval

Business Outlook

Pros

Seemingly growing company with potential for self-improvement down the road. Most employees are earnest, nice, and hardworking people. Many are using this platform to seek better paying jobs elsewhere when, in fact, the company could offer more competitive wages; thereby improving retention. Family Run

Cons

Pay, benefits, advancement, and, as is the case with most companies today, the top level execs are disproportionally compensated (and it's not because they work harder, believe me). Health insurance is very pricy and might be cheaper if purchased outside the company (which is probably exactly what they want). Family Run. For real. I ain't kidding. Nothing against family business but this place reeks of nepotism. Sorry, but that's not how you run a publicly traded company.

5.0

Oct 10, 2014

Great environment, perfect place to learn new things

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Flat structure, friendly co-workers Encouraged to learn and try new technologies Talented people Moving fast A lot to learn Flexible environment, goal oriented Great team. always get help immediately

Cons

benefits okay but no annual performance review salary may grow slow sometimes under pressure from weird business people may have to code things in clearly wrong way

Viewing 52 - 54 of 66 Reviews

Jobs at Smith

Receiving Coordinator

Workday Specialist (Entry-Level)

International Account Representative

Remote

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Logistics Coordinator

Houston, TX

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Visual Content Creator

Smith

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Reviews about "Compensation"

Closed-Minded

A good ol' boys club.....just don't count on getting in.

Great environment, perfect place to learn new things

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