Does Smith pay their employees well?

According to anonymously submitted Glassdoor reviews, Smith employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Smith. This rating has improved by 18% over the last 12 months.

How satisfied are employees working at Smith?

69% of Smith employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Smith 3.9 out of 5 for work life balance, 4.0 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Smith?

International Account Representative (24) , Sales Representative (10) , Sales (9) , International Sales (7) , International Sales Representative (7) , Account Executive (5) , IT Intern (5) , International Account Manager (5) , International Account Executive (4) , Procurement Specialist (4) , Account Manager (3) , Electronic Component Inspector (3) , Manager (3) , Quality Control (3) , Receptionist (3)

What are the pros of working at Smith according to real employee reviews?

"Great people and the owners really step up when one of their workers is in need." ((in 24 reviews)); "Benefits are good." ((in 20 reviews)); "Made a lot of effort at having a great culture." ((in 18 reviews)); "Management is approachable and willing to listen to employee concerns." ((in 15 reviews)); "Casual working environment" ((in 10 reviews))

What are the cons of working at Smith according to real employee reviews?

"Upper management is not involved in the relationship with employees and local managers don't communicate the issues to them so you are stuck with whatever malcontent you might have." ((in 6 reviews)); "Senior management's nepotism is off the charts: they parachute their own kids in as "interns," then rubber" ((in 5 reviews)); "Some managers have no business being a manager." ((in 5 reviews))

What are employees saying about Smith layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Smith layoffs and their outlook for job security at Smith in 2026.

What are the top reviewed Smith locations?

Houston , New York , San Jose , Austin , Pleasanton , Tampa , Spring , Texas City , Hialeah , Boston , Alabama City

Smith reviews

3.8

69% would recommend to a friend

(66 total reviews)

Nick Bedford

84% approve of CEO

70% positive business outlook

Ratings by category

4.0

Culture & values

3.9

Diversity & inclusion

3.9

Work/Life balance

3.8

Compensation and benefits

3.7

Senior management

3.7

Career opportunities

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

66 reviews

Reviews about "Compensation"

Return to all reviews

4.0

Sep 24, 2024

Solid Company

International account executive

Recommend

CEO approval

Business Outlook

Pros

Good company to work for, with great benefits and pay, but you get what you put in. Management has years of experience, so you can learn a lot if you're new to the industry.

Cons

Very competitive market, so you have to grind to find your wins. Tad bit of nepotism, but as long as you do your job it shouldn't be an issue.

Smith Response

1y

Thank you for your feedback. Smith is an entrepreneurial company and rewards those who take the initiative and seize opportunity. We offer a variety of tools and resources to support our employees’ growth and success, including on-the-job training, mentorship, and our comprehensive learning and development program. Best wishes on your future endeavors.

3.0

Aug 19, 2024

Na

Account executive

Recommend

CEO approval

Business Outlook

Pros

Good commission in Smith e

Cons

Is not possible to work home office

Smith Response

1y

Thank you for your feedback. Smith offers uncapped commission for our sales professionals and provides the tools and resources needed to support our team members’ successes. Thank you for being part of the Smith family!

1.0

Feb 20, 2024

False Advertisement (RUN)

International payroll manager

Recommend

CEO approval

Business Outlook

Pros

Great team to work with, within HR

Cons

Inconsistent Bonus & Raise structure. No consistency on procedures or guidelines. Bonuses are paid based on favoritism, the higher ups get majority of the compensation, the performance reviews don't guarantee any compensation raises even if you receive great scores. They have people is roles without the proper credentials which makes your job harder because more work will get placed on you with no additional compensation. You're expected to work all hours of the day in order to be available for the employees in other Regions. When you interview, they make you think SMITH is the best company ever but once you're in there.... You'll feel belittled by upper management and unappreciated. VPs barge into your office yelling without any professionalism.

Smith Response

2y

Smith is committed to providing fair and equitable compensation to all employees. Our bonus and pay structure is based on a multitude of factors, most of which are not visible to someone in this former employee’s role. We expect all team members to act with professionalism, respect, and integrity when interacting with their colleagues and representing the company; however, this former employee’s gross mischaracterization of Smith does not reflect these values.

Viewing 16 - 18 of 66 Reviews

Jobs at Smith

Workday Specialist (Entry-Level)

Senior Magento Architect

International Account Representative

Smith

Smith reviews

Ratings by category

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Reviews about "Compensation"

Solid Company

Na

False Advertisement (RUN)

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