Does Smith pay their employees well?

According to anonymously submitted Glassdoor reviews, Smith employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Smith. This rating has improved by 18% over the last 12 months.

How satisfied are employees working at Smith?

69% of Smith employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Smith 3.9 out of 5 for work life balance, 4.0 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Smith?

International Account Representative (24) , Sales Representative (10) , Sales (9) , International Sales (7) , International Sales Representative (7) , Account Executive (5) , IT Intern (5) , International Account Manager (5) , International Account Executive (4) , Procurement Specialist (4) , Account Manager (3) , Electronic Component Inspector (3) , Manager (3) , Quality Control (3) , Receptionist (3)

What are the pros of working at Smith according to real employee reviews?

"Great people and the owners really step up when one of their workers is in need." ((in 24 reviews)); "Benefits are good." ((in 20 reviews)); "Made a lot of effort at having a great culture." ((in 18 reviews)); "Management is approachable and willing to listen to employee concerns." ((in 15 reviews)); "Casual working environment" ((in 10 reviews))

What are the cons of working at Smith according to real employee reviews?

"Upper management is not involved in the relationship with employees and local managers don't communicate the issues to them so you are stuck with whatever malcontent you might have." ((in 6 reviews)); "Senior management's nepotism is off the charts: they parachute their own kids in as "interns," then rubber" ((in 5 reviews)); "Some managers have no business being a manager." ((in 5 reviews))

What are employees saying about Smith layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Smith layoffs and their outlook for job security at Smith in 2026.

What are the top reviewed Smith locations?

Houston , New York , San Jose , Austin , Pleasanton , Tampa , Spring , Texas City , Hialeah , Boston , Alabama City

Smith reviews

3.8

69% would recommend to a friend

(237 total reviews)

Nick Bedford

84% approve of CEO

70% positive business outlook

Ratings by category

4.0

Culture & values

3.9

Diversity & inclusion

3.9

Work/Life balance

3.8

Compensation and benefits

3.7

Senior management

3.7

Career opportunities

Smith has an employee rating of 3.8 out of 5 stars, based on 237 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smith employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

237 reviews

4.0

Jul 6, 2026

Great office and coworkers but hot Texas weather

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Cool office, nice coworkers, good vibes.

Cons

Had to move to Texas, it's really hot.

Smith Response

1w

Thank you for the feedback! Smith is proud of the friendly, fun, and dynamic environment we’ve created across the company. We have great AC in the office to help you beat the heat. We are so happy you are part of the Smith family!

5.0

Jul 6, 2026

One of a kind culture with quick decision-making and rapid growth

Director

Recommend

CEO approval

Business Outlook

Pros

Amazing culture! People are very supportive and collaborative, always willing to help. Communication style for everyone is transparent and direct, not a place for fluff or buzzwords. Opportunities to be heard. If you have an idea, share it. Leadership. The leadership is in sync and all rowing in the same direction. Decisions are made quickly. It's refreshing since this is so unusual in multi-billion dollar organizations.

Cons

If you are someone that is chasing titles, this is not the place for you. It's a very flat organization.

Smith Response

1w

Thank you for the feedback! We are proud of the dynamic and positive culture we’ve cultivated across the company. Our open-door policy with upper management helps to foster communication and collaboration among our employees. Thank you for being a part of the Smith family!

5.0

Jul 6, 2026

Great Experience

Solar purchasing specialist

Recommend

CEO approval

Business Outlook

Pros

Great Benefits, amazing staff and leadership that will drop everything to come help you if you need it, Good work life balance with lots of PTO from the start and a floating holiday.

Cons

Hard to think of any cons so far only been here a few months and so far really enjoying my self

Smith Response

1w

Thank you for the feedback! Our open-door policy with upper management helps to foster communication and collaboration among our employees. We enjoy being able to give employees ample PTO as part of our comprehensive benefits package to allow them to rest and recuperate throughout the year. Welcome to the Smith family!

Viewing 19 - 21 of 237 Reviews

Jobs at Smith

Workday Specialist (Entry-Level)

International Account Representative

United States

View job

Senior Magento Architect

Smith

Smith reviews

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Ratings by demographic groups

Reviews by job title

Great office and coworkers but hot Texas weather

One of a kind culture with quick decision-making and rapid growth

Great Experience

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