Does Smith pay their employees well?

According to anonymously submitted Glassdoor reviews, Smith employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Smith. This rating has improved by 18% over the last 12 months.

How satisfied are employees working at Smith?

69% of Smith employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Smith 3.9 out of 5 for work life balance, 4.0 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Smith?

International Account Representative (24) , Sales Representative (10) , Sales (9) , International Sales (7) , International Sales Representative (7) , Account Executive (5) , IT Intern (5) , International Account Manager (5) , International Account Executive (4) , Procurement Specialist (4) , Account Manager (3) , Electronic Component Inspector (3) , Manager (3) , Quality Control (3) , Receptionist (3)

What are the pros of working at Smith according to real employee reviews?

"Great people and the owners really step up when one of their workers is in need." ((in 24 reviews)); "Benefits are good." ((in 20 reviews)); "Made a lot of effort at having a great culture." ((in 18 reviews)); "Management is approachable and willing to listen to employee concerns." ((in 15 reviews)); "Casual working environment" ((in 10 reviews))

What are the cons of working at Smith according to real employee reviews?

"Upper management is not involved in the relationship with employees and local managers don't communicate the issues to them so you are stuck with whatever malcontent you might have." ((in 6 reviews)); "Senior management's nepotism is off the charts: they parachute their own kids in as "interns," then rubber" ((in 5 reviews)); "Some managers have no business being a manager." ((in 5 reviews))

What are employees saying about Smith layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Smith layoffs and their outlook for job security at Smith in 2026.

What are the top reviewed Smith locations?

Houston , New York , San Jose , Austin , Pleasanton , Tampa , Spring , Texas City , Hialeah , Boston , Alabama City

Smith reviews

3.8

69% would recommend to a friend

(237 total reviews)

Nick Bedford

84% approve of CEO

70% positive business outlook

Ratings by category

4.0

Culture & values

3.9

Diversity & inclusion

3.9

Work/Life balance

3.8

Compensation and benefits

3.7

Senior management

3.7

Career opportunities

Smith has an employee rating of 3.8 out of 5 stars, based on 237 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smith employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

237 reviews

5.0

Jul 6, 2026

Family-oriented culture, but requires strong motivation

Excess/ppv analyst

Recommend

CEO approval

Business Outlook

Pros

Great company with a family culture

Cons

If you're not motivated and hard working this might not be the place for you

Smith Response

1w

Thank you for the feedback! As an entrepreneurial company, Smith rewards individuals who take the initiative and seize opportunity. Our open-door policy with upper management helps to foster communication and collaboration among our employees. While managers are encouraged to give feedback to their direct reports on a regular basis outside of the two standard review periods, we also encourage employees to feel empowered to initiate feedback discussions with their managers. We are grateful to have you as part of the Smith family!

5.0

Jul 6, 2026

Positive work environment, but fast-paced demands can overwhelm some people

Purchasing specialist

Recommend

CEO approval

Business Outlook

Pros

Positive work environment, collaborative team, and plenty of opportunities to learn and grow if you're willing to put in the effort.

Cons

The job can be fast-paced and demanding, which may not be the right fit for everyone.

Smith Response

1w

Thank you for the feedback! As an entrepreneurial company, we reward individuals who take the initiative and seize opportunity. We are incredibly proud of the positive, supportive, and dynamic environment we’ve developed across the company. Thank you for being a part of the Smith family!

5.0

Jul 6, 2026

Amazing opportunity with great potential for hard work

International account executive

Recommend

CEO approval

Business Outlook

Pros

Amazing opportunity, if you work hard it pays off

Cons

No cons, the Sky is the limit.

Smith Response

1w

Thank you for the feedback! As an entrepreneurial company, we reward individuals who take the initiative and seize opportunity. Thank you for being a part of the Smith family!

Viewing 16 - 18 of 237 Reviews

Jobs at Smith

Workday Specialist (Entry-Level)

Senior Magento Architect

Smith

Smith reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Family-oriented culture, but requires strong motivation

Positive work environment, but fast-paced demands can overwhelm some people

Amazing opportunity with great potential for hard work

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