Does Smith pay their employees well?

According to anonymously submitted Glassdoor reviews, Smith employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Smith. This rating has improved by 18% over the last 12 months.

How satisfied are employees working at Smith?

69% of Smith employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Smith 3.9 out of 5 for work life balance, 4.0 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Smith?

International Account Representative (24) , Sales Representative (10) , Sales (9) , International Sales (7) , International Sales Representative (7) , Account Executive (5) , IT Intern (5) , International Account Manager (5) , International Account Executive (4) , Procurement Specialist (4) , Account Manager (3) , Electronic Component Inspector (3) , Manager (3) , Quality Control (3) , Receptionist (3)

What are the pros of working at Smith according to real employee reviews?

"Great people and the owners really step up when one of their workers is in need." ((in 26 reviews)); "Benefits are good." ((in 20 reviews)); "Made a lot of effort at having a great culture." ((in 18 reviews)); "Management is approachable and willing to listen to employee concerns." ((in 14 reviews)); "Healthy work environment" ((in 10 reviews))

What are the cons of working at Smith according to real employee reviews?

"Upper management is not involved in the relationship with employees and local managers don't communicate the issues to them so you are stuck with whatever malcontent you might have." ((in 7 reviews)); "Some managers have no business being a manager." ((in 5 reviews)); "Senior management's nepotism is off the charts: they parachute their own kids in as "interns," then rubber" ((in 4 reviews)); "Pay is fairly lower than market." ((in 3 reviews)); "Bonuses are paid based on favoritism, the higher ups get majority of the compensation, the performance reviews don't guarantee any compensation raises even if you receive great scores." ((in 3 reviews))

What are employees saying about Smith layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Smith layoffs and their outlook for job security at Smith in 2026.

What are the top reviewed Smith locations?

Houston , New York , San Jose , Austin , Pleasanton , Tampa , Spring , Texas City , Hialeah , Boston , Alabama City

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Smith

Smith reviews

3.8

69% would recommend to a friend

(237 total reviews)

Nick Bedford

84% approve of CEO

70% positive business outlook

Ratings by category

4.0

Culture & values

3.9

Diversity & inclusion

3.9

Work/Life balance

3.8

Compensation and benefits

3.7

Senior management

3.7

Career opportunities

Smith has an employee rating of 3.8 out of 5 stars, based on 237 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smith employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

237 reviews

5.0

Jun 23, 2014

It's a family!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The work culture is also like a family! People cheers up each other and improve to go to the next step.

Cons

No limited. Here we have no limited to work for the performance. Who does more, who get more things! You can do everything here.

5.0

Jun 23, 2014

Quite challenging, but still excited to work here!!

International sales

Recommend

CEO approval

Business Outlook

Pros

Working at Smith means accepting a new challenge everyday which keeps me on my toes and help me stay focused/motivated throughout. We can take full advantage of the unlimited incentives. Sales system is very well-supported. This sales system allows Smith to be the number one in the industry. The relationship between the coworkers is more like a family. WE SUPPORT EACH OTHER NO MATTER WHAT!

Cons

Fierce competition internally, externally. Things move very fast. You can find yourself with a deal and the next minute, it could be gone. Always have to be focused, be eager for sucess. I feel that everyone should be ready to take any risks.

5.0

Jun 19, 2014

Happy working environment in Smith

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

1. Colleagues are so nice, have good communication with each others. 2. Feel free to work in own ways, no such straight rules to slow down the efficiency of work. it shows that Smith trust every employee. 3. There are great activities ( e.g. world cup contest) sometimes, to share the joy and build up the relationship between colleagues.

Cons

No sick-leave provided, there are plenty of PTO though.

Viewing 214 - 216 of 237 Reviews

Jobs at Smith

Workday Specialist (Entry-Level)

Receiving Coordinator

Logistics Coordinator

International Account Representative

United States

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It's a family!

Quite challenging, but still excited to work here!!

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