Does Smith pay their employees well?

According to anonymously submitted Glassdoor reviews, Smith employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Smith. This rating has improved by 18% over the last 12 months.

How satisfied are employees working at Smith?

69% of Smith employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Smith 3.9 out of 5 for work life balance, 4.0 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Smith?

International Account Representative (24) , Sales Representative (10) , Sales (9) , International Sales (7) , International Sales Representative (7) , Account Executive (5) , IT Intern (5) , International Account Manager (5) , International Account Executive (4) , Procurement Specialist (4) , Account Manager (3) , Electronic Component Inspector (3) , Manager (3) , Quality Control (3) , Receptionist (3)

What are the pros of working at Smith according to real employee reviews?

"Great people and the owners really step up when one of their workers is in need." ((in 26 reviews)); "Benefits are good." ((in 20 reviews)); "Made a lot of effort at having a great culture." ((in 18 reviews)); "Management is approachable and willing to listen to employee concerns." ((in 14 reviews)); "Healthy work environment" ((in 10 reviews))

What are the cons of working at Smith according to real employee reviews?

"Upper management is not involved in the relationship with employees and local managers don't communicate the issues to them so you are stuck with whatever malcontent you might have." ((in 7 reviews)); "Some managers have no business being a manager." ((in 5 reviews)); "Senior management's nepotism is off the charts: they parachute their own kids in as "interns," then rubber" ((in 4 reviews)); "Pay is fairly lower than market." ((in 3 reviews)); "Bonuses are paid based on favoritism, the higher ups get majority of the compensation, the performance reviews don't guarantee any compensation raises even if you receive great scores." ((in 3 reviews))

What are employees saying about Smith layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Smith layoffs and their outlook for job security at Smith in 2026.

What are the top reviewed Smith locations?

Houston , New York , San Jose , Austin , Pleasanton , Tampa , Spring , Texas City , Hialeah , Boston , Alabama City

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Smith

Smith reviews

3.8

69% would recommend to a friend

(237 total reviews)

Nick Bedford

84% approve of CEO

70% positive business outlook

Ratings by category

4.0

Culture & values

3.9

Diversity & inclusion

3.9

Work/Life balance

3.8

Compensation and benefits

3.7

Senior management

3.7

Career opportunities

Smith has an employee rating of 3.8 out of 5 stars, based on 237 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smith employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

237 reviews

5.0

Aug 8, 2014

Lots of opportunity - if you are prepared to work

International account representative

Recommend

CEO approval

Business Outlook

Pros

NO BS company. This company is a great example of getting out what you put in. There are a lot of people around me that are very successful and so I know that it's possible but it does take very hard work and dedication to the job. It's very laid back and dress code is super relaxed.

Cons

The business structure is relatively flat so there aren't a lot of management positions. The good side of that is that management positions are all former traders so at least you know that if you work hard and do well, you will have an opportunity.

1.0

Aug 1, 2014

It was very challenging and no room for success.

International account representative

Recommend

CEO approval

Business Outlook

Pros

The company culture was one of the best in the business and tell you great stories about some of the big deals made to get you really excited about working there.

Cons

Smith does not provide helpful resources to help you succeed. There is no structure to upward mobility in the company. All of the large accounts are taken and the smaller accounts do not need to be targeted because they can not make the company any money. Smith only gives you a few months to get business going or they yank the chain.

5.0

Jul 8, 2014

Goldmine!!

International sales

Recommend

CEO approval

Business Outlook

Pros

Flex schedule. All the tools that you need to be successful. Amazing to their employees. Great training program. If you work hard there is money to be made. Must have a passion for sales

Cons

none that I can think of

Viewing 211 - 213 of 237 Reviews

Jobs at Smith

Workday Specialist (Entry-Level)

Senior Magento Architect

International Account Representative

Account Representative

Austin, TX

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Smith

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Lots of opportunity - if you are prepared to work

It was very challenging and no room for success.

Goldmine!!

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