Does Smith pay their employees well?

According to anonymously submitted Glassdoor reviews, Smith employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Smith. This rating has improved by 18% over the last 12 months.

How satisfied are employees working at Smith?

69% of Smith employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Smith 3.9 out of 5 for work life balance, 4.0 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Smith?

International Account Representative (24) , Sales Representative (10) , Sales (9) , International Sales (7) , International Sales Representative (7) , Account Executive (5) , IT Intern (5) , International Account Manager (5) , International Account Executive (4) , Procurement Specialist (4) , Account Manager (3) , Electronic Component Inspector (3) , Manager (3) , Quality Control (3) , Receptionist (3)

What are the pros of working at Smith according to real employee reviews?

"Great people and the owners really step up when one of their workers is in need." ((in 26 reviews)); "Benefits are good." ((in 20 reviews)); "Made a lot of effort at having a great culture." ((in 18 reviews)); "Management is approachable and willing to listen to employee concerns." ((in 14 reviews)); "Healthy work environment" ((in 10 reviews))

What are the cons of working at Smith according to real employee reviews?

"Upper management is not involved in the relationship with employees and local managers don't communicate the issues to them so you are stuck with whatever malcontent you might have." ((in 7 reviews)); "Some managers have no business being a manager." ((in 5 reviews)); "Senior management's nepotism is off the charts: they parachute their own kids in as "interns," then rubber" ((in 4 reviews)); "Pay is fairly lower than market." ((in 3 reviews)); "Bonuses are paid based on favoritism, the higher ups get majority of the compensation, the performance reviews don't guarantee any compensation raises even if you receive great scores." ((in 3 reviews))

What are employees saying about Smith layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Smith layoffs and their outlook for job security at Smith in 2026.

What are the top reviewed Smith locations?

Houston , New York , San Jose , Austin , Pleasanton , Tampa , Spring , Texas City , Hialeah , Boston , Alabama City

Smith reviews

3.8

69% would recommend to a friend

(237 total reviews)

Nick Bedford

84% approve of CEO

70% positive business outlook

Ratings by category

4.0

Culture & values

3.9

Diversity & inclusion

3.9

Work/Life balance

3.8

Compensation and benefits

3.7

Senior management

3.7

Career opportunities

Smith has an employee rating of 3.8 out of 5 stars, based on 237 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smith employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

237 reviews

5.0

Jul 12, 2021

Smith

International account representative

Recommend

CEO approval

Business Outlook

Pros

Good employer that helps you get the best out of yourself

Cons

Just work hard and peform well

Smith Response

5y

Thank you for your feedback. Smith is an entrepreneurial company and rewards those who take initiative and seize opportunities. Thank you for being part of the Smith family!

5.0

Jul 10, 2021

A Salesperson's Dream Company

Account manager

Recommend

CEO approval

Business Outlook

Pros

- Company HR team really ensures any employee's concerns are taken care of. - No cap on potential commission one can earn. - Globally accounts open for Sales to connect and do business with. - Company has really taken care of employees during COVID-19 by enabling tremendous support. - Very Entrepreneurial atmosphere. - One can learn about electronic manufacturing at a very core level. - Great potential for creating connect with senior management of top global firms.

Cons

Every company has their own flaw. No con strong enough to focus on.

Smith Response

5y

Thank you for your feedback. Our comprehensive learning and development program provides the tools and resources necessary for our employees to succeed. Smith is committed to protecting the health and safety of our team members, and we have been proactive in providing a safe work environment for all our global employees. Thank you for being part of the Smith family!

3.0

May 5, 2021

extremely friendly environment and culture in Hong Kong

Sales assistant

Recommend

CEO approval

Business Outlook

Pros

people were really nice and supportive, employees organize many social activities. will have great sense of achievement when you manage to build new relationships, and interesting if you're passionate about the electronics and semiconductor industry.

Cons

takes a lot of effort to start from scratch and build your own customer profile, especially when a lot of the large companies already have dedicated sales within the company.

Smith Response

5y

Thank you for your feedback! We are proud of the dynamic, friendly, and professional team environment we’ve created at Smith. We want our employees to succeed and provide many professional development tools, including Smith’s comprehensive training and mentorship program and internal learning platform. Best wishes on your future endeavors.

Viewing 217 - 219 of 237 Reviews

Jobs at Smith

Receiving Coordinator

International Account Representative

United States

View job

Global Security Operations Center (GSOC) Operator - Night Shift

Global Security Operations Center (GSOC) Operator - Swing Shift

Smith

Smith reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Smith

A Salesperson's Dream Company

extremely friendly environment and culture in Hong Kong

Jobs at Smith

Smith reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Smith reviews FAQs

Jobs at Smith