Does Smith pay their employees well?

According to anonymously submitted Glassdoor reviews, Smith employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Smith. This rating has improved by 18% over the last 12 months.

How satisfied are employees working at Smith?

69% of Smith employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Smith 3.9 out of 5 for work life balance, 4.0 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Smith?

International Account Representative (24) , Sales Representative (10) , Sales (9) , International Sales (7) , International Sales Representative (7) , Account Executive (5) , IT Intern (5) , International Account Manager (5) , International Account Executive (4) , Procurement Specialist (4) , Account Manager (3) , Electronic Component Inspector (3) , Manager (3) , Quality Control (3) , Receptionist (3)

What are the pros of working at Smith according to real employee reviews?

"Great people and the owners really step up when one of their workers is in need." ((in 26 reviews)); "Benefits are good." ((in 20 reviews)); "Made a lot of effort at having a great culture." ((in 18 reviews)); "Management is approachable and willing to listen to employee concerns." ((in 14 reviews)); "Healthy work environment" ((in 10 reviews))

What are the cons of working at Smith according to real employee reviews?

"Upper management is not involved in the relationship with employees and local managers don't communicate the issues to them so you are stuck with whatever malcontent you might have." ((in 7 reviews)); "Some managers have no business being a manager." ((in 5 reviews)); "Senior management's nepotism is off the charts: they parachute their own kids in as "interns," then rubber" ((in 4 reviews)); "Pay is fairly lower than market." ((in 3 reviews)); "Bonuses are paid based on favoritism, the higher ups get majority of the compensation, the performance reviews don't guarantee any compensation raises even if you receive great scores." ((in 3 reviews))

What are employees saying about Smith layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Smith layoffs and their outlook for job security at Smith in 2026.

What are the top reviewed Smith locations?

Houston , New York , San Jose , Austin , Pleasanton , Tampa , Spring , Texas City , Hialeah , Boston , Alabama City

Smith reviews

3.8

69% would recommend to a friend

(237 total reviews)

Nick Bedford

84% approve of CEO

70% positive business outlook

Ratings by category

4.0

Culture & values

3.9

Diversity & inclusion

3.9

Work/Life balance

3.8

Compensation and benefits

3.7

Senior management

3.7

Career opportunities

Smith has an employee rating of 3.8 out of 5 stars, based on 237 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smith employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

237 reviews

4.0

Apr 26, 2021

Very nice

Data annotation labelling

Recommend

CEO approval

Business Outlook

Pros

Good Employees, Friendly Nature, Good Environment,

Cons

Salary issues, Hr won't respond, management is poor, no time sense, useless

Smith Response

5y

Thank you for your feedback. We are proud of the dynamic, friendly, and professional team environment we’ve created at Smith. We want our employees to succeed and provide many professional and leadership development tools, including Smith’s comprehensive training and mentorship program and internal learning platform. Smith has an open-door policy with upper management to foster an environment of transparency and collaboration. Best wishes on your future endeavors.

4.0

Apr 26, 2021

Credit

Credit & ar supervisor

Recommend

CEO approval

Business Outlook

Pros

Friendly working environment, reasonable employment benefit

Cons

Promotion once in two years

Smith Response

5y

Thank you for your feedback. Smith is an entrepreneurial company and rewards those who take initiative and seize opportunities. We encourage all employees to utilize our training and development tools to foster their growth and success. Thank you for being part of the Smith family!

3.0

Apr 16, 2021

ok

Sales assistant

Recommend

CEO approval

Business Outlook

Pros

international company with offices worldwide

Cons

no one cares about anything other than $

Smith Response

5y

Thank you for your feedback. Smith is a customer-focused global company that is set up to address our customers’ needs during supply chain disruptions. We pride ourselves on being an entrepreneurial company and reward those who take initiative and seize opportunities. Smith has an open-door policy with upper management to foster an environment of transparency and collaboration. We encourage you to reach out to HR if you would like to discuss your concerns further.

Viewing 220 - 222 of 237 Reviews

Jobs at Smith

Receiving Coordinator

International Account Representative

United States

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Global Security Operations Center (GSOC) Operator - Night Shift

Global Security Operations Center (GSOC) Operator - Swing Shift

Smith

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Very nice

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ok

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