Snapsheet reviews

Half of these “5 star reviews” are fake and requested by leadership. Two years ago the company valued their employees and had unlimited PTO Extremely high turnover – there are about 5 employees that have been there for 1.5+ years Turning into a regular call center with pay for new hires dropping below $18/hr Managers do not know how to manage, only know how to ask for more work with no incentive Only about 2 team leads know how to make minimum quality goal of 75% Two leads stay on their phone and sigh when you ask them to do their job Fired the only other lead who actually cared about making sure people understood the 'ever-so-changing' process HR and senior leadership trading “favors for favors” Crap promotion system where they value tenure over knowledge Hard to switch departments -- career advancement extremely limited

*no commuter freebies *very young *demanding with no rewards *you have to know someone or stay every Friday and make friends with the managers to get promoted *bilingual associates do not get paid more for additional work I think less beer and more help for commuters should be implemented. The company is composed of mostly young people so there is pressure to drink and be part of the after work party culture. Top performers do not get rewarded, they get a “great job” but that means nothing; my hard work should be respected. Promotions are for the ones who do make friends with everyone, the ones who do stay every Friday to drink. Inbounders should be better taken care of. They handle the tough calls yet outbounders get the most rewards for leaving voicemails. Appreciate bilingual speakers, they take more calls, they make their own emails and texts that take time out of their day or create the same amount of resources for them as English speakers have readily available.