Snapsheet reviews

Where to begin? Let's start with management within the CSO branch of the company. Generally incompetent and willfully ignorant about the morale and attitudes of their employees. Have no motivational skills beyond punishment for not living up to unrealistic expectations of production. The few times a person with decent managerial and interpersonal skills has been made into a manager they have been demoted, over less skilled managers, because the droves of people that are quitting or are being fired means there aren't nearly enough people to fill the CSO floor. Despite there being a major shortage of staff, and a massive push to always be doing more and hitting higher number: you will not be rewarded for hard work, you will be asked to do more with less time off because there is, of course, no coverage. You will not be promoted, and in the unlikely event that you are promoted the work load is added to and the raise in remuneration is laughable. It's been mentioned in other reviews, but bears mentioning again; the whole dystopian timed bathroom break thing is dehumanizing, but god forbid our managers and the almighty and incompetent QA lose some avenue to time you and dock you for having bodily functions rather than making phone calls.

This was the most unorganized and unprofessional company I have experienced. Promotions are given based off of favoritism and managers lack experience, preferring to make themselves look good, rather than helping their employees succeed and grow. Managers often come across as unprofessional, where gossiping and the sharing of employees’ confidential matters has been an issue in the past. What started as a promising start-up company has experienced growing pains, as they continue to grow quicker than they can handle. This has led to the hiring of many employees that do not have the experience for this role, due to the need of people to fill seats in this call center atmosphere. The turnover rate is alarmingly high, with both upper management and new hires quitting at a rapid rate. Micromanagement causes employees to experience high amounts of unnecessary stress and pressure, as employees are asked to track every time they leave their desk. This includes tracking time spent in the bathroom, as well as getting “points” for coming to work late by a few minutes. While the office is in a great location, they have spent too much money focusing on making the office appear flashy, rather than maintaining employee benefits, as they have gotten rid of unlimited pto, and have made it nearly impossible for hardworking employees to get raises or move up in the company.