SoFi reviews

4.3

81% would recommend to a friend

(1,142 total reviews)
avatar

Anthony Noto

93% approve of CEO

83% positive business outlook

SoFi has an employee rating of 4.3 out of 5 stars, based on 1,142 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The SoFi employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

1K reviews
3.0
Apr 1, 2024
Recommend
CEO approval
Business Outlook

Pros

Competitive Pay Great Values Exciting work, at first

Cons

Played favorites Slowly got shifted to roles I didn't want without enough support, then penalized for not being as successful as before

avatar
SoFi Response
2y
We appreciate the review, thank you! We wish working at SoFi was a 5-star experience for you. While we're happy to hear you felt the pay was competitive and you appreciated our values (they are very unique!), we're disappointed to hear your comments around role clarity and favoritism. We understand how important role clarity is for employees and we continue to work with managers and our onboarding team to ensure our team members are set up for success, on day 1. We're grateful for the time you dedicated to working at SoFi - all the best in your next career move.
2.0
Mar 25, 2024

Mediocre

Recommend
CEO approval
Business Outlook

Pros

Great peer colleague environment and benefits

Cons

A plethora of misguided communication form management and ever changing policies and procedures

avatar
SoFi Response
2y
We sincerely appreciate your feedback, thanks for taking the time to leave a review of your experience. We're very sorry to hear working at SoFi didn't meet your expectations. While we're glad you enjoyed our colleagues (we agree we work with some of the best!) and our comprehensive benefits offerings, we're disappointed to hear your feedback about management communication and changing procedures. As we scale as a company and mature into a larger bank, there are processes we need to build and regulatory requirements we must meet. We wish you the best of luck in your next endeavor, and thank you for the time you dedicated to working at SoFi.
1.0
Mar 25, 2024

Ehh...

Recommend
CEO approval
Business Outlook

Pros

A vast amount of SoFi members to call

Cons

Micro-managed. You are just a number. Rates are higher than most. Expect you to work every Saturday and Sunday

avatar
SoFi Response
2y
Thank you for your dedication to SoFi - our mortgage team is such a critical part of how we are able to achieve our mission. We are very disappointed to hear working at SoFi isn't meeting your expectations. The last thing we want our employees to feel is that they are just a number - we would not be where we are today without you. If you're interested in continuing the conversation so I can help address your concerns directly and support you where I can, please reach out at glassdoor@sofi.org and we can set up a call. I want to help improve your experience here. Thank you for sharing your feedback, take care.
Viewing 313 - 315 of 1,142 Reviews

Glassdoor has 1,241 SoFi reviews submitted anonymously by SoFi employees. Read employee reviews and ratings on Glassdoor to decide if SoFi is right for you.